IT Incident and Problem Specialist

Gauteng, Johannesburg R R Annually Cost To Company Role: Incident andProblem Manager: Shared Services (ISP)Location: JohannesburgA leading ISP/ICT company is looking for an Incident & Problem Manager who will be accountable for managing the major incident process for Urgent and High business impacting incidents, ensuring that customer communications, triage,...

TheSpecialist: Incident Management will be responsible for logging and owning issue resolution follow up and communication, impact analysis and reporting on incident escalated to the Nerve Centre with the end view of enhancing the customer operations service delivery.The Specialist: Incident Management ensure that issues are escalated to there relevant...

Job Title: Incident Problem ManagerWelcome to our team! We are looking for an Incident Problem Manager to join our dynamic company.Duties:Maintain Known Error databaseProblem management reporting and metricsDrive the process the adherence during Incident Problem HandlingParticipate in Incidents to ensure all parties contribute to permanent...

Duties:Maintain Known Error databaseProblem management reporting and metricsDrive the process the adherence during any Incident Problem HandlingParticipate in the Incidents to ensure that all parties contribute to the permanent resolution. Coordinate between multiple support teams and with vendors to delivery incident problem resolution.Validate the Incident...

Job Description:The role is a key role within IT Service management. As the Problem Manager, you will be responsible for preventing incidents from happening as well as minimising the impact of incidents that can't be prevented. This role identifies, prioritizes, and assigns responsibility for problems and then manages them through the entire process to...

Requirements: Bachelors degree or higher diploma with qualifications in computer science, electrical engineering, telecommunication engineering, information technology and related fields. Certificates, Licenses, Registrations: ITIL, CCNA, advantageous Service Management experience Previous Team Leader skills & experience and Management Experience Customer...

The Problem Management Analyst takes responsibility for researching the root causes of incidents, providing temporary solutions (Workarounds), and developing final solutions for known errors. The individual in this position engages in proactive problem management by analyzing trends or historical data of incidents and services.Key Areas Plans, performs, and...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

Job Description:This role forms part of the Systems Operations and Management Team. Incident management is responsible for optimally managing the end-to-end life cycle of all Incidents affecting BankservAfrica Services and customers.The focus of this role is to follow incident management protocols and restore IT services to normal operations as quickly as...

Infrastructure Support Specialist ICTJohannesburg North, Johannesburg - Gauteng - South AfricaIn this role, you will be responsible for providing Tier 2 support for incidents logged on the service desk, as well as installing, configuring, upgrading, administering, monitoring, and maintaining infrastructure and associated utility software products in support...

Business Support Specialist: OT Sustainability Networking - ITJohannesburg - Gauteng - South AfricaAre you passionate about shaping the technological landscape of both Information Technology (IT) and Operational Technology (OT) domains? Do you thrive on designing and implementing cutting-edge infrastructure solutions that seamlessly integrate Digital...

Resettlement Specialist Manage and monitor of related community grievances, social incidents and social commitments related to resettlement and postresettlement activities Ensure the necessary engagement planning to address key post resettlement issues and reviews Plan and execute regular engagements with stakeholders (traditional councils and...

Experienced IT Support Specialists skilled Cyber SecurityWe are seeking skilled Cyber Security Support Specialists to join our clients dynamic team. As a Cyber Security Support Specialist, you will be responsible for providing technical support and assistance to ensure then integrity, confidentiality, and availability of our organization's information...

Are you a Software Engineer? A software solutions company is looking for a Java Specialist to join their passionate, friendly, diverse and inspired team of software engineers to design, develop and deploy industry changing end-to-end software solutions.APPLY NOW BSc in Math, Stats and/or Computer Sciences 57+ of proven handson software engineering...

Key Roles and Responsibilities:Determine who requires access to which information & Plan, coordinate, and implement information security programs.Help protect against Web threats that facilitate cyber-crime like malware, phishing, viruses, denial-of service attacks, and hacking.Ensure you know and follow the incident and change processes, Perform Problem...

Asset and Short-Term Specialist Finance - GENERALJohannesburg - Gauteng - South AfricaJoin Our Team as an Asset and Short-Term SpecialistAre you a financial wizard with a knack for leadership? Do you thrive in dynamic environments where no two days are the same? If so, we've got the perfect opportunity for youWe're on the lookout for a dynamic individual to...

Trading Support Specialist page is loaded Trading Support Specialist Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R13727 Job DescriptionTo liaise with Business Analysts, development teams, business users, project teams and vendors to provide end-to-end production and project support for all applications in...

SAP Authorizations Solutions Specialist Authorizations/ Security/ GRC, Technical - SAPDurban - KwaZulu Natal - South Africa, Johannesburg - Gauteng - South AfricaOur client is a leading organization in the FMCG space has a fantastic offering for an SAP Authorizations Solutions Specialist. They provide a dynamic work environment with a 6-month contract,...

Business Systems Specialist - SAP Financial Modules SAPCape Town - Western Cape - South Africa, Johannesburg - Gauteng - South AfricaAre you a seasoned SAP FICO Business Systems Specialist looking to take your career to the next level? Our client, one of the world's leading brewing companies, is seeking a talented individual to join their dynamic teamJob...