Order Administrator

2 weeks ago


Pretoria, Gauteng, South Africa Lovisa Full time

Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at The role The Order Administrator will be responsible for the successful management of our company stock orders – including raising Purchase Orders into Futura system, confirming all production KPI's with suppliers whilst ensuring company DIFOT metrics are met.


  • Raise orders within expected timeframes into Futura
  • Manage outstanding orders for accuracy and DIFOT intent
  • Open Purchase Order report creation twice daily
  • Audit Futura order data regularly for accuracy and management
  • Futura Item management for required attribute settings
  • Manage barcode files to ensure correct pricing and price file execution by country
  • Packing scan confirmation for accuracy of packed goods and barcode files
  • Repeat order management liaison for approvals of shipment movements
  • Monitor bulk production and escalate any delays in supplier shipment to the Head of Buying and GM Product as soon as they arise
  • Wide range of stakeholder management, including internal Lovisa departments, globally with Lovisa's stores and Lovisa's offshore suppliers.
  • Invoice reconciliation at handover and input into data files for tracking purposes
  • Supplier handover to freight provider management and confirmation
  • Supplier fine claim retrieval
  • Supplier KPI reporting
  • Zendesk management (store enquiry tickets) About you
  • Relevant tertiary or equivalent qualification in Business, Production and/or Quality Control.
  • Strong attention-to-detail and problem-solving ability.
  • Excellent communication in written process and verbal briefing.
  • Strategic thinking and strong influencing skills
  • Proven ability to plan, organise and deliver on time in a fast past environment
  • Passionate to develop and deliver brand integrity
  • Devoted team player with leadership qualities, demonstrating impeccable administration skills and accountability.
  • Attuned and committed to the Lovisa Culture Commitments and this is always displayed through leadership, behaviours, and actions Benefits An opportunity to work for a world-class international company 70% Product discount Birthday leave We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team.
We celebrate our global presence, by supporting our culturally diverse team around the world.

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