Head Technical Marketing and Underwriting

2 weeks ago

Bellville, Western Cape, South Africa Watershed Consulting Full time

Job Description:

Our client has a Head of Technical Marketing and Underwriting Communications role available. This role and will report directly to the Chief Underwriting Officer, within the Broker Solutions Division.


Showcase the key selling and unique features of the Broker Solutions in a manner that improves sales and profitable growth.

To assist brokers objection handling of any kind including developing competitor product analysis and comparison tools. Ensure that all Broker communications are of the highest quality, professional and easy to understand by the target audiences. This specifically includes underwriting circulars and media messaging.

Key Accountabilities and Responsibilities will include:

Extracting key selling and unique features of the product, underwriting and service (operation and claims) functions across the lines of business.

Extracting and analysing underwriting information to produce technical insights to showcase to brokers and clients

This includes:

  • Reporting
  • Analysis
  • Positioning of message


Perform competitor product comparisons and product documentation that assists the quoting and sales staff in a manger that improves conversion and retention.

Assist in writing and producing Broker Services media articles as required

Ensure that underwriting circulars are easy to understand, professional and meet all the Corporate Image requirements


Assist in developing the Broker Services' Underwriting marketing and communication plan to ensure that the message lands in all instances.


This includes consideration of various ways of communicating:

  • Written
  • Presentation
  • Digital
Responsible for ensuring that Broker Services underwriting intranet site remains relevant, is up to date, easy to navigate, with correct versioning control

Responsibility to ensure Underwriting content is produced, written well and uploaded to the relevant company's internal publications

These include:

  • Intranet (SharePoint)
  • Staff App (WordPress)
  • Underwriting training curriculum
  • Broker portal
Liaise with claims, operations, company experience team and others.

Qualifications and Experience

Bachelor's Degree - applicable major preferred (Actuarial/Statistics/Applied maths)

Minimum of 10 years' strong Data Analysis and Management experience is required

Minimum 5 years' experience in insurance products, systems and data management

Minimum 5-8 years' experience in operating at a management level

Insurance -related qualifications, such as AIISA/FIISA, recommended but not essential

Post Graduate degree in computational science, e.g. Mathematics, Statistics, Actuarial, Data Science recommended

Experience in leading and managing team of specialists

Experience working with client administration systems and data warehousing

Strong commercial acumen and experience with a change of management and/or organizational change process

Knowledge of:

  • Shortterm insurance industry
  • Underwriting and financial concepts
  • Commercial and Personal Lines pricing and underwriting systems

Skills

  • Exceptional oral and written communication skills (English)
  • Ability to edit, summarise and rewrite copy
  • Strong research and analytical skills
  • Ability to work under pressure
  • Ability to work independently
  • Ability to write concisely
  • An interest in the financial services industry
  • Above average work rate
  • Deadline driven
  • Detail orientated
  • Adaptable
  • Analytical
  • Self
- driven

  • Results driven
  • Lateral thinker i.e. can see the bigger picture/alternatives

Competencies

  • Collaborative
  • Client focussed
  • Drives results
  • Flexible and adaptable
  • Cultivates innovation
Exceptional attention to detail

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