Manager: Loan Iq Product System Support

2 weeks ago


Johannesburg, Gauteng, South Africa Nedbank Full time

Closing Date

  • 14 February 2024
    Job Purpose

Responsibilities:

  • Foster a highperforming, diverse, and engaged Systems Support Team.
  • Enhance knowledge of Loan IQ and the wider integrated solution through ongoing training.
  • Proactively manage succession planning and talent development within the System Support Team.
  • Provide ongoing training, motivate staff, and encourage teamwork.
  • Build a trusting relationship with direct reports, mentor and coach, motivate staff, and encourage teamwork
  • Guide the System Support Team in providing innovative and practical solutions to stakeholders.
  • Optimize technology features, build user knowledge, and ensure accurate data reporting.
  • Ensure the System Support Team Proactively manage operational risks, internal/external audits, and adhere to governance processes.
  • Guide the System Support Team in conducting acceptance tests for user stories and emphasize automated testing, contribution to efficient planning and prioritization of deliverables.
  • Establish and maintain good relationships with stakeholders.
  • Collaborate with stakeholders for effective change management and technical solutions.
  • Optimize the use of System Support Team supporting systems, drive process improvements, and adopt Agile practices.
  • Motivate the team to contribute positively to Nedbank's culture, participate in team events, and foster an inclusive and innovative work environment.
  • Embrace Nedbank's vision and values, leading by example.


Essential Qualifications
  • NQF Level
  • Advanced Diplomas/National 1st Degrees


Preferred Qualification
  • Advanced Diplomas/National 1st Degrees
, preferably B.Com / IT
  • Preferred Certifications
  • Scaled Agile Framework certification
  • Minimum Experience Level years working experience (Business and/or Information Technology).
    Technical / Professional Knowledge
  • Banking knowledge
  • Business Acumen
  • Business writing
  • Principles of financial management
  • Principles of project management
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Risk management process and frameworks
  • Cluster Specific Operational Knowledge
  • Mentoring
  • Information Technology concepts
  • System Development Life cycle(SDLC)
  • Role relevant related technologies
  • Service orientated Architecture (SOA)
  • IT Solutions Architecture
  • IT Infrastructure Architecture
  • Knowledge across multiple technologies
  • IT Risk and security principes
  • Usability and GUI techniques
  • Multiple operating system
  • Systems Analysis and design


Behavioural Competencies
  • Earning Trust
  • Communication
  • Collaborating
  • Decision Making
  • Initiating Action
  • Innovation
  • Work Standards
  • Technical/Professional Knowledge and Skills
  • Employment Equity Statement:

_ Preference will be given to individuals from underrepresented groups._
- **_Please contact the Nedbank Recruiting Team at _
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