Hybrid Sales Consultant Meridian Wine Merchants

2 weeks ago

Cape Town, Western Cape, South Africa Managed People Solutions Full time

Are you passionate about sales and have a deep appreciation for Fine Wine? We've got an exciting opportunity for a
Hybrid Sales Consultant to join the sales team in the
Cape Town area.


Responsibilities

  • Effectively execute call procedures, in accordance with the SOP on pre, during and post call procedures.
  • Effectively execute sales levers at outlet, in accordance with the SOP according to customer call procedure.
  • Collect, capture, and maintain accuracy of all wines listed on all wine lists in your sales area as per the wine list data base SOP.
  • Effectively execute stock allocation, by managing the stock allocation as per RSM requirements and stock allocation report.
  • Submit all expense reports on time as per SOP.
  • Log all calls and capturing interaction with customers on the handheld device as per SOP and RSM requirements.
  • New product introduction, vintage changes, and upliftment procedure to be carried out as per SOP.
  • Client Trade visits to be done as per the RSM's requirements and according to SOP.
  • Deliver customer satisfaction by call cycle management. Effective planning of the call cycle as per contact and coverage SOP.
  • Plan and prioritize, demonstrate abilities to manage competing demands.
  • Deliver customer satisfaction by assisting new customers in opening accounts, as per SOP on new accounts.
  • Recording and promptly acting upon customers' complaints, queries and requests and feedback accordingly as per Communication SOP and contact grid.
  • Identifying and execute promotional opportunities/requirements as per the customers' needs and promotional SOP.
  • Identify training needs of the customer and execute according to a training plan.
  • Understand the sales strategy as well as your personal sales target by customer and brand and deliver the result.
  • Make yourself aware of the dress code and adhere to it (smart casual) as per SOP.
  • Manage and take care of company assets including car, laptop, and handheld devices as per SOP.
  • Submit all expense reports on time as per SOP.

Qualifications and experience

  • Diploma relating to Sales, Marketing, Hospitality Management or Food and Beverage Management would be beneficial.
  • 23 years Sales and Merchandising experience in a related FMCG environment / liquor industry.
  • CWA Certificate Wine Course.
  • Valid Driver's License.

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