Sales Support Co-ordinator

2 weeks ago


Pretoria, Gauteng, South Africa Alumo Energy Full time
Do you think you know the ingredients to create the perfect formula for efficient energy?

  • The innovation Alumo is working on, is to become the category reference for efficient energy:

Job Description:


The job will entail managing bookings, making phone calls, cold calling, working on a CRM system, assisting with technical queries, providing budgetary quotes and identifying potential prospects.


Principal responsibilities:

  • Working on the CRM system (Hubspot).
  • Cold calling, Calling new and existing clientele.
  • Assisting with technical queries.
  • Managing diaries of multiple sales reps.
  • Data Capturing.
  • Upselling products to existing clients.
  • Booking site visits, maintenance (B2C).
  • Conduct 200+ telephonic conversations a week.
  • Keeping track of dates and handling aftercare support.
  • Book installations and manage installation calendar.
  • Compile weekly reports for sales support staff.
  • Manage logger calendar and book loggers.
  • Compile to do list items on Asana.
  • Assist installer teams and branch managers with any issues.
  • Assist sales support staff with difficult customer queries.
  • Compile monthly sales report for Head of Sales.
  • Manage sales support staff
  • Team of + 4 staff members.

Experience:

  • Matric.
  • Driver's license and own transport.
  • Strong communication & interpersonal skills.
  • Bilingual (Afrikaans and English).
  • Proficient in MS Word, Microsoft Office and Excel.

Advantageous skills include:

  • Knowledge of:
  • Residential Solar systems
  • Experience on a CRM system
  • Data Collection
  • Marketing Experience

Job Types:
Full-time, Permanent

Salary:
Up to R20,000.00 per month

Education:

  • High School (matric) (required)

Language:

  • English and Afrikaans fluently (required)

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