Sales Support Consultant

2 weeks ago

Bellville, Western Cape, South Africa Rubicon Full time

About the Sales Support Consultant - Industrial Automation
role


We are continually looking for an experienced
Sales Support Consultant for our Automation Technology Division at our new premises in
Bellville,
_Cape Town_.

This role works closely with the Sales Consultant to grow and promote the sale of Rubicon products and fulfill a supporting role for the sales consultant to prepare quotes, sales orders, delivery schedules, and all duties thereof

Sales Support Consultants responsibilities:

  • Fulfill support functions to sales consultant and their duties
  • Manage and interpret customer requirements speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
  • Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
  • Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
  • Schedule regular calls to customers
  • Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
  • Maintain high customer satisfaction ratings that meet company standards
  • Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
  • Establish and maintain productive, long term professional relationships with decisionmakers at customer organizations and create action plans for followup; Key accounts could require monthly / weekly followup's
  • Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
  • Maintain records of customer communications and contact information as required through Hubspot

_Role requirements are:
_

  • At Minimum a Matric/NQF4 equivalent
  • Proven track record as a Sales Support Consultant of between 23 yrs
  • Engineering technical sales support background an advantage
  • Effective communication skills
  • Driver's licence and own vehicle advantageous

About Rubicon Group:

Rubicon Group is a young, dynamic, and high-growth company operating in exciting markets. We are looking for smart, hard-working people with integrity to join us.

One of our goals is to continually improve our business, and to that end, we are seeking people who enjoy a challenge, are keen to learn, take ownership, think critically, and provide new solutions on where we can improve.

We offer a great work environment, market-related remuneration packages, and an opportunity to develop personally and within a team.

Rubicon Group is dedicated to advancing transformative technologies in emerging markets.


Our focus areas are sustainable technology, encompassing renewable energy and storage, e-mobility, intelligent lighting, and building management as well as industrial technology, comprising advanced factory automation, connectivity, and robotics.

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