Patient Services Executive

2 weeks ago

Century City, Western Cape, South Africa Better2Know Full time
Better2Know is a multi-award winning global provider of private Sexual Health Testing services.

Established in 2011, the company has grown quickly and is now providing thousands of tests a year for STIs and other infections throughout the United Kingdom, Spain, the Republic of Ireland, South Africa, Australia, the Middle East, and many other countries around the world.

All of Better2Know's testing services are supported by world-class medical professionals. Our service is always confidential, anonymous, and provides fast results from leading accredited pathology laboratories.

Duties will include (Amount of Time%)

  • Answering inbound calls from Better2Know patients in English and providing a fivestar customer experience (85%)
  • Proposing ways to increase conversion rates and the number of phone calls to management (5%)
  • Supporting other team members with patient services (5%)
  • Training and Development, other ad hoc duties which may be required (5%)

The successful person will have:

  • A proven track record of exceptional telesales
  • Excellent command of written and spoken English
  • Excellent telephone manner
  • Exceptional customer service skills
  • A good understanding of the challenges of selling our services and appropriate manner
  • Excellent IT skills e.g. word, excel, internet
  • Strong organisational skills
  • Ability to get stuff done
  • Enthusiasm about new challenges
  • High Attention to detail
  • An appreciation that in healthcare there is never any room for errors
  • Good knowledge of UK geography
  • Access to a computer or laptop

The successful person may have:

  • Experience of telesales within a healthcare environment
  • Experience of analysing data, conversion rates, phone patterns
  • A second European language or Arabic
The salary shown is based on full time hours (40 a week).

You will be asked to be available on a shift rota (24/7 is available) and will be paid per hour and paid a further commission for each call that results in a sale.


Job Types:
Full-time, Part-time, Temporary

Contract length: 3 months

Part-time hours: per week

Salary:
R70.00 per hour

Ability to commute/relocate:

  • Century City,

Western Cape:
Reliably commute or planning to relocate before starting work (preferred)

Experience:

  • Telesales: 3 years (preferred)
Customer Service: 2 years (preferred)

  • Patient Services Executive

    2 weeks ago

    Century City, Western Cape, South Africa Better2Know Full time

    Better2Know is a multi-award winning global provider of private Sexual Health Testing services. Established in 2011, the company has grown quickly and is now providing thousands of tests a year for STIs and other infections throughout the United Kingdom, Spain, the Republic of Ireland, South Africa, Australia, the Middle East, and many other countries around...

  • Executive Assistant

    2 weeks ago

    Century City, Western Cape, South Africa JSM Business Services Full time

    Our client is an international ISP with offices in the UK and in Century City.They are needing to employ an experienced Executive Assistant / PA to assist the directors with their daily activities, dairy management and travel arrangements.To apply, you need the following:Grade 12 plus a related tertiary qualification Above average communication skills both...

  • Customer Service Advisor

    2 weeks ago

    Century City, Western Cape, South Africa Kinesis (Call centre staffing) Full time

    1. Tourism knowledge - Hotels, Flights and PackagesMulti-channel work capability.Ability to learn new hospitality systems.Multitasking - working with variant channels: zendesk, slack, hospitality systems.Issue all tickets that automation does not for the corporate department, on sitesCustomer call back when necessaryAssist onsite customers 8. Answer...

  • Enrolled Nurse

    2 weeks ago

    Century City, Western Cape, South Africa Oasis Care Centre Full time

    03 April 2023INTERNAL &EXTERNAL VACANCY:Enrolled Nurse (Primary Health Services)We are seeking to employ Enrolled Nurses at a Care Centre located at a Retirement resort in Century City, Cape Town. The required Enrolled Nurse will promote and deliver quality elderly patient care and wellness in accordance with industry standards and to execute Nursing duties...

  • Registered Nurse

    2 weeks ago

    Century City, Western Cape, South Africa Oasis Care Centre Full time

    16 April 2024INTERNAL &EXTERNAL VACANCY:REGISTERED NURSEJob descriptionThe required Registered Nurse will promote and deliver quality elderly patient care and wellness in accordance with industry standards and to execute Nursing duties within the standards, procedures and protocols set down by the South African Nursing Council.Key Responsibilities Ensure day...

  • Enrolled Nurse

    2 weeks ago

    Century City, Western Cape, South Africa Oasis Care Centre Full time

    16 April 2024INTERNAL &EXTERNAL VACANCY:ENROLLED NURSEWe are seeking to employ a dynamic and energetic Enrolled Nurse at a Care Centre located at a Retirement resort in Century City, Cape Town. The required Enrolled Nurse will promote and deliver quality elderly patient care and wellness in accordance with industry standards and to execute Nursing duties...

  • Enrolled Nurse

    2 weeks ago

    Century City, Western Cape, South Africa Oasis Care Centre Full time

    26 January 2024INTERNAL &EXTERNAL VACANCY:ENROLLED NURSEWe are seeking to employ a dynamic and energetic Enrolled Nurse at a Care Centre located at a Retirement resort in Century City, Cape Town. The required Enrolled Nurse will promote and deliver quality elderly patient care and wellness in accordance with industry standards and to execute Nursing duties...

  • Enrolled Nursing Assistant

    2 weeks ago

    Century City, Western Cape, South Africa Oasis Care Centre Full time

    14 March 2024VACANCY:ENROLLED NURSING ASSISTANT(ENA)We are seeking to employ a dynamic and energetic Enrolled Nursing Assistant at a Care Centre located at a Retirement resort in Century City, Cape Town. The required ENA will promote and deliver quality elderly patient care and wellness in accordance with industry standards and to execute Nursing duties...

  • Sales Executive

    2 weeks ago

    Century City, Western Cape, South Africa 247 Recruitment Advice (ta Evolution Recruitment) Full time

    Sales Executive - Designer WallpaperCentury CityWorking Hours: Monday to Friday, with mornings spent at the officeOur client is a leading provider of designer wallpaper solutions, catering primarily to architects and interior designers involved in large-scale commercial projects. With a focus on quality, design finesse, and exceptional service, they strive...

  • Sales Development Representative

    2 weeks ago

    Century City, Western Cape, South Africa Apex Cyber Technologies Full time

    Apex Cyber Technologies offers comprehensive cybersecurity services and managed cybersecurity solutions. Cyber risks, often underestimated, affect businesses of all sizes, making robust cybersecurity crucial.As a Sales Development Representative, you will serve as the face of the company to prospective customers. You will be the first line of communication...

  • Customer Service Representative

    2 weeks ago

    Century City, Western Cape, South Africa MWeb Full time

    Main Purpose of the Job:The Client Services Onboarding team currently has a vacancy for a Customer Service Representative who will be responsible for providing customer support - that includes information sharing and resolving technical and billing related queries.Job Output: Responsible for customer interactions that result in resolved technical, billing...

  • Service Delivery Manager

    2 weeks ago

    Century City, Western Cape, South Africa Motivity (PTY) Ltd Full time

    Overview of the Role:Our Service Delivery Managers (SDM) are professional technical services managers responsible for co-ordinating the delivery of services into key clients. The SDM plays a vital role in creating long-term healthy client relationships, acting as the bridge between the client and our operational delivery team. The key responsibilities of the...

  • Ward Secretary

    2 weeks ago

    Century City, Western Cape, South Africa Oasis Care Centre Full time

    11 June 2024INTERNAL &EXTERNAL VACANCY:WARD SECRETARY (FRAIL CARE)We are seeking to employ a dynamic and energetic Ward Secretary at a Care Centre located at a Retirement resort in Century City, Cape Town. The required Ward Secretary will assume full control and accept total accountability for all duties within this position.Key Responsibilities1....

  • Account Executive

    2 weeks ago

    Century City, Western Cape, South Africa Apex Cyber Technologies Full time

    Apex Cyber Technologies offers comprehensive cybersecurity services and managed cybersecurity solutions. Cyber risks, often underestimated, affect businesses of all sizes, making robust cybersecurity crucial.Responsibilities: Prospecting and lead generation: Identify and qualify potential customers through proactive prospecting, networking, and market...

  • Ticketing Consultant

    2 weeks ago

    Century City, Western Cape, South Africa Call centre staffing Full time

    Our client in the Travel & Tourism Sector is looking for highly customer-centric and industry knowledgeable consultants to service local and international clients.Requirements: Two years of customer service experience (preferred) Experience in booking online travel and general geographic knowledge (required). Tourism knowledge hotel, flights, transfers...

  • Procurement Executive

    2 weeks ago

    Century City, Western Cape, South Africa The Joblink Full time

    Contact person for this position:Amori PrinslooMinimum Qualifications and Experience:Grade 12Related tertiary qualification.Experience in the local bovine trade, manufacturing, and processing sector essential.Experience in procurement / sales.Soft Skills: Excellent verbal and written communication skills. Ability to thrive under pressure. Willingness to...

  • Human Resources Executive

    2 weeks ago

    Century City, Western Cape, South Africa NACOSA Full time

    About UsBorn out of a convention to draft the first national strategic plan for AIDS, NACOSA has played an important role in mobilising an effective, multi-sectoral response to HIV, AIDS and TB - South Africa's main public health challenges at the time. NACOSA is now a leading community service organization, working collectively to build strong, equal and...

  • Sales Executive Representative

    2 weeks ago

    Century City, Western Cape, South Africa Intercon Recruitment Full time

    Company based in Century City is currently seeking a professional SalesExecutive | Representative to join their team. A driven individual who has a passion for sales. Must have a database dealing with Human Resource clients or previous Training development sales experience.Salary R R35 000 CTC plus fuel AllowanceRequirements:Must have Sales Experience...

  • Immigration Internal Sales Executive

    2 weeks ago

    Century City, Western Cape, South Africa Time Personnel Full time

    REQUIREMENTS Matric, relevant qualification advantageous 3 years of sales experience required Good understanding of LinkedIn required Able to consult comfortably over video meetings like ZOOM Professional attributes, able to work confidently and smartly Selfmotivated, driven individual to work in a fastpaced environment Team player Training will be...

  • Account Manager

    2 weeks ago

    Century City, Western Cape, South Africa Medis Full time

    Are you looking to join a dynamic global industry leader that can boast 35 years of excellence, growth, and continuing innovation? Do you hold yourself to the highest of standards? If yes, then we would love to hear from you.The Credit Controller will maintain cash flow for our customer base ensuring invoices are sent timely and accurately. In addition, the...