Head of Facilities Management

2 weeks ago

Umhlanga, KwaZulu-Natal, South Africa Huntswood Full time

Purpose of Role


The Head of Facilities Management is responsible for overseeing all aspects of building functions across the Huntswood SA sites to maintain the safety and functionality of all facilities.


Responsibilities:

People Management

  • Management of a team of facilities staff (front of house and cleaning colleagues)
Facilities Maintenance

  • Manage the Facilities Management team to ensure maintenance and repair of office facilities, including HVAC systems, lighting, plumbing, and electrical systems takes place as necessary.
  • Coordinate regular inspections and preventive maintenance to ensure a safe and comfortable working environment, ensuring health and safety compliance
  • Developing the facilities function implementing best practise, improving cost efficiencies and creating quicker, consistent project turn arounds for client's requirements.
Space Planning

  • Plan and optimize office space to accommodate the needs of employees, departments, and teams.
  • Maintain accurate records of office layouts, seating arrangements, and room allocations.
  • Coordinate office relocations/ new site launches and renovations, ensuring mínimal disruption to business operations.
Physical Security

  • Manage the physical security requirements ensuring that compliance is maintained at all times in line with ISO27001 and PCIDSS
Vendor and Contractor Management

  • Manage relationships with external vendors, contractors, and service providers.
  • Obtain quotes and ensure costeffective services for facility maintenance and improvements.
Facilities Administration and Management

  • Maintain inventory and ordering of office supplies and equipment.
  • Coordinate equipment repairs or replacements as needed.
  • Maintain records related to facility management, including maintenance logs and safety documentation.
  • Manage site transportation.
Budget Management

  • Assist in developing and managing the facilities budget, ensuring costeffective operations.
  • Monitor expenses related to maintenance, utilities, and services.
Occupational Health and Safety (OHS)

  • Be the Section 16.2 Responsible Person for health and safety for all South African sites.
  • Create and maintain a safe working environment delivering training to ensure operational teams comply with health and safety regulations, reinforcing a safe and positive working environment and ensuring that the OHS Manual is maintained.
Environmental Sustainability

  • Implement and manage sustainability initiatives to reduce the environmental impact of the facility.
  • Monitor and report on energy consumption, waste management, and sustainable practices.
Communication and Reporting

  • Work at a senior level to support the demands of a busy operation, managing communications with Directors and senior leaders.
  • Respond to emergency situations or other urgent issues involving the facility.
  • Act as a point of contact for employees regarding facilityrelated concerns.
  • Prepare regular reports on facilities' performance, costs, and improvements.

Essential Skills

  • Proven management experience of working within a senior level Head of Facilities Management role
  • Health & Safety experience
  • Strong knowledge of safety regulations and maintenance procedures
  • Exceptional leadership and communication skills
  • Proficiency in maintaining operational budgets and resource management

Desirable Skills

  • Experience of working in a contact centre environment

Core Behaviours
To work with, Huntswood's employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are;

  • Confidential, reliable and genuine
  • Dynamic, passionate and determined
  • Friendly, compassionate and cooperative
"It's not just about what we do, but the way we do it. And it's our values that make us special."

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