Senior Services Architect-

2 weeks ago

Sandton, South Africa Dimension Data Full time
Functieomschrijving

The role of Service Architect is to ensure that all the service aspects during a complex transition and transformation project are fully covered and the solution can be successfully delivered in alignment with the service delivery capabilities of Dimension Data MS, NTT MS and other involved parties. The Service Architect is accountable and responsible for setting up the service model by being involved in the early Sales Engagement, Service Design and Service Transition processes.

Early Pre-Sales engagement:

  • Participate in complex deals presales phase for service design consultancy
  • Review the commercial proposal and SoW to detect any flaw or misalignment with the service delivery capabilities.

Service Design:

  • Identify current service issues with the incumbent service provider
  • Define the service aspects that need to be gathered during a due diligence
  • Determine the knowledge transfer strategy
  • Define the quality acceptance criteria for the service transition
  • Ensure customer expectations will be met and aligned with delivery capabilities including Monitoring, Patching and Backup solutions
  • Adapt standard processes when needed, to cater for customer specific requirements, always being aligned with the service delivery capabilities

Service Transition:

  • Understand Customer Vital Business Functions and how Dimension Data MS assets will underpin them.
  • Make sure that customer business processes and end-to-end services are known and understood within the organization during the project lifecycle

Service model documentation, which may include:

  • Identify current service issues with the incumbent service provider
  • Define the service aspects that need to be gathered during a due diligence
  • Determine the knowledge transfer strategy
  • Define the quality acceptance criteria for the service transition
  • Produce the Service Design Document, the key project deliverable in terms of service aspects and processes.
  • Update relevant systems with client asset data.

Skills and Knowledge:

  • Conceptual technology knowledge and background.
  • Capable of working in line with Best Practice in complex environments and within tight time constraints.
  • Ability to present to all level of clients internally and externally
Requirements
  • Five or more years of experience in a similar position
  • The following experience is essential:
  • Proven experience on IT environments and ITIL based Service Management.
  • Experience in Hosting and Managed Service Business
  • Experience in public Cloud and/or PCI compliance environments
  • Experience in managing key accounts.

  • Senior Service Architect

    4 weeks ago

    Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingAre you looking for a great opportunity to make an impact on people's lives? Do you want to work in an innovative company that is constantly challenged to innovate and improve? We believe this Senior Service Architect was created for you! Please read through and apply!The Senior Service Architect will be responsible for the delivery of...

  • Professional Senior Architect

    4 weeks ago

    Sandton, South Africa Talentuntapt Full time

    My client, a dynamic team of Architects seek a highly skilled and professional individual as SENIOR SITE ARCHITECT to assist with their projects (commercial) Must have: Masters in Architecture Professional Registration as an Architect with SACAP OR PROFESSIONAL SENIOR ARCHITECTURAL TECHNOLOGIST At least 10 years COMMERCIAL experience (working on...

  • Professional Senior Architect

    2 weeks ago

    Sandton, South Africa Talentuntapt Full time

    My client, a dynamic team of Architects seek a highly skilled and professional individual as SENIOR SITE ARCHITECT to assist with their projects (commercial)Must have:Masters in ArchitectureProfessional Registration as an Architect with SACAPOR PROFESSIONAL SENIOR ARCHITECTURAL TECHNOLOGISTAt least 10 years COMMERCIAL experience (working on commercial...

  • Senior Enterprise Architect

    6 days ago

    Sandton, South Africa SALBHRM Full time

    **Job Title: Senior Enterprise Architect** **Location: Johannesburg, with extensive travel to Durban and Cape Town** **Job Type: Permanent Role** **Salary Range: Highly negotiable (Open) based on experience** offering an unparalleled opportunity for a rewarding, fast-paced and global career. Currently on an aggressive global growth path, with exciting...

  • Senior Solution Architect

    4 days ago

    Sandton, South Africa Raid Risk Management Full time

    **Senior Solution Architect Job Description** **Position Title: Senior Solution Architect** **Location: JHB Full time** Design and implement scalable, reliable, and secure solutions using Azure, AWS, IoT, and microservices. Provide technical leadership and guidance to development teams, ensuring best practices in software architecture and...

  • Senior Solutions Architect

    1 week ago

    Sandton, South Africa Regenesys Full time

    Regenesys Business School (Regenius division) is looking to hire a highly driven Senior Solutions Architect to assist the company to pioneer system innovation and solutions architecture. The Senior Solutions Architect’s responsibilities involve developing new systems - hybrid between inhouse system solutions (bespoke), 3rd party white labelled solutions...

  • Solutions Architect

    2 weeks ago

    Sandton, South Africa Dimension Data Full time

    Functieomschrijving1.1. ROLE OVERVIEW The Senior Solution Architect is an industry respected pre-sales, technology and solution focused specialist who creates excellent client relationships with his technical expertise and consultative approach. The Senior Solutions Architect is being viewed as a trusted technical advisor by our client and a mentor to junior...

  • Senior Solution Architect

    2 weeks ago

    Sandton, South Africa Raid Risk Management Full time

    Senior Solution Architect Job DescriptionPosition Title: Senior Solution ArchitectLocation: JHB Full timeDesign and implement scalable, reliable, and secure solutions using Azure, AWS, IoT, and microservices.Provide technical leadership and guidance to development teams, ensuring best practices in software architecture and design.Analyze complex business...

  • Senior Enterprise Architect

    2 weeks ago

    Sandton, South Africa SALBHRM Full time

    Job Title: Senior Enterprise ArchitectLocation: Johannesburg, with extensive travel to Durban and Cape TownJob Type: Permanent RoleSalary Range: Highly negotiable (Open) based on experienceoffering an unparalleled opportunity for a rewarding, fast-paced and global career. Currently on an aggressive global growth path, with exciting digital, big data and...

  • Senior Solutions Architect

    2 weeks ago

    Sandton, South Africa Regenesys Full time

    Regenesys Business School (Regenius division) is looking to hire a highly driven Senior Solutions Architect to assist the company to pioneer system innovation and solutions architecture. The Senior Solutions Architect's responsibilities involve developing new systems - hybrid between inhouse system solutions (bespoke), 3rd party white labelled solutions and...

  • Senior Services Architect-

    3 months ago

    Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingThe role of Service Architect is to ensure that all the service aspects during a complex transition and transformation project are fully covered and the solution can be successfully delivered in alignment with the service delivery capabilities of Dimension Data MS, NTT MS and other involved parties. The Service Architect is accountable and...

  • Sandton: Solutions Architect

    2 weeks ago

    Sandton, South Africa IZI Solutions Habitat Full time

    Essential Qualifications – NQF Level Professional Qualifications/Honours Degree Preferred Qualification Master`s degree in Information Systems or Computer Systems Desired Qualification/Skills Microsoft Certified: Azure Developer Microsoft Certified: Azure Data Fundamentals Microsoft Certified: Cybersecurity AWS Certified Developer AWS Certified Security...

  • Enterprise Architect

    2 weeks ago

    Sandton, South Africa JSE Limited Full time

    To ensure alignment of all enterprise capabilities to JSE business strategy by using multiple architectural models/views showing current and future capabilities and designing heterogeneous solutions to ensure resiliency and efficiency of JSE systems. Results DeliveryDevelop Technology Roadmaps to prioritise delivery of focus areas for the year in support of...

  • Senior Enterprise Architect

    2 weeks ago

    Sandton, South Africa Salb Full time

    As a Senior Enterprise Architect and as an expert Advisor you will play a significant role in the definition, implementation and governance of all - inclusive enterprise guiding principles, standards, reference architectures and patterns while building a comprehensive view and roadmap of the Technology strategy. Leverage the utilisation of existing system...

  • Solutions Architect

    2 weeks ago

    Sandton, South Africa Discovery Ltd. Full time

    Business Unit:Discovery BankFunction:Information TechnologyDate:20 Jul 2023Senior Solutions ArchitectAbout DiscoveryDiscovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our...

  • Senior Professional Architect

    4 weeks ago

    Sandton, South Africa Pitzer International Full time

    **Senior Professional Architect - Commercial and Retail** Location: Sandton, Gauteng Type: Permanent, Full-time **Salary**: R25,000 - R70,000 per month (Negotiable on experience and qualifications) **Required Qualifications and Experience**: - B Arch or similar - SACAP registration is preferred - 5 - 10+ years experience in retail and commercial...

  • Solutions Architect

    3 months ago

    Sandton, South Africa HR Genie Full time

    Our client a Global Tech firm is seeking a Solutions Architect to join their team in. They offer stability, growth, attractive salary along with excellent benefits and a great working environment. As a Solutions Architect, you'll work closely with the senior management team to define and develop new product offerings. You will be responsible for ensuring...

  • Temp Senior Infrastructure Architect

    1 week ago

    Sandton, South Africa Tych Business Solutions Full time

    **Job ID**: 61051**Date Posted**: Posted 1 day ago**Location**: Sunninghill, Sandton**Job Title**: TEMP SENIOR INFRASTRUCTURE ARCHITECT - SUNNINGHILL - GAUTENG **Duties & Responsibilities**: - Accountable for the infrastructure technology strategy, developing standardised solutions within a complex and integrated technology environment - Direct the...

  • Senior Architect

    2 weeks ago

    Sandton, South Africa Built Recruitment Full time

    Our client is a 100% black owned, young and dynamic design agency that specialises in 'Contemporary African Architecture'. They are based in Sandton and have a strong client base comprising developers, institutions and governments.They seek an exceptional architect or architectural technologist who can assume the role of technical manager and carry out all...

  • Solutions Architect

    4 weeks ago

    Sandton, South Africa Dimension Data Full time

    Functieomschrijving1.1.                 ROLE OVERVIEW  The Senior Solution Architect is an industry respected pre-sales, technology and solution focused specialist who creates excellent client relationships with his technical expertise and consultative approach. The Senior Solutions Architect is being viewed as a trusted technical advisor...