Customer Resolution Specialist

At Iron Mountain we believe that meaningful work creates a positive impact for our customers, our team members, and our planet. We are seeking dedicated individuals to join us and explore how you can enhance the significance of your role at Iron Mountain.We specialize in sustainable solutions such as records and information management, digital transformation...

At Iron Mountain we believe that meaningful work creates a positive impact for our customers, our team members, and our planet. We are seeking dedicated individuals to join us and explore how you can enhance the significance of your role at Iron Mountain.We specialize in sustainable solutions such as records and information management, digital transformation...

At Iron Mountain we believe that meaningful work creates a positive impact for our customers, our team members, and our planet. We are seeking dedicated individuals to join us and explore how you can enhance the significance of your role at Iron Mountain.We specialize in sustainable solutions such as records and information management, digital transformation...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

Role purpose:The Fibre escalations Operations specialist will conduct & action root cause analysis and manage trends by implementing process improvements throughout the business. The individual will monitor the day to day SR performance to achieve goals that contribute to the growth of the department. The operations specialist will be responsible to provide...

Role purpose:The Fibre escalations Operations specialist will conduct & action root cause analysis and manage trends by implementing process improvements throughout the business. The individual will monitor the day to day SR performance to achieve goals that contribute to the growth of the department. The operations specialist will be responsible to provide...

Role purpose:The Escalations Functional specialist will be accountable for drafting, interpreting and analysing management information and statistical reports related to escalations. The individual will be responsible to propose action plans whilst maintaining relationships with key stakeholders in accordance with support area dependencies.Your...

Role purpose:The Escalations Functional specialist will be accountable for drafting, interpreting and analysing management information and statistical reports related to escalations. The individual will be responsible to propose action plans whilst maintaining relationships with key stakeholders in accordance with support area dependencies.Your...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

Role PurposeService Management (SM) is a customer facing function in the customer services arena. The SM is the single point of contact for all customer issues and are to facilitate delivery, service management and retention of contracted services. This is a senior role to manage complex high end and spend customers R mil MRC and up. This is a high-profile...

The role of the support specialist is to help customers with post-sale support queries across the RCT Cloudsolution set. It is important to provide exceptional levels of support to ensure a positive end-to-endcustomer experience. In addition, to support, Rectron's RCT-Cloud Support specialists also act as a backupfor sales and operations.Outputs and...

Vacancy: Customer Service Agent - 6 Month ContractRegion: MidrandReporting to: Contact Centre Manager InlandJob Description MAIN PURPOSE OF JOB:To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI's is achieved at all timesQUALIFICATION & EXPERIENCE: Matric or relevant...

Role purpose:To manage site planning, deliver an optimized radio network, and resolve customer queries.Your responsibilities will include:Lead the RPO team to deliver the New Sites Planning Pipeline & Rollout Projects for the FY.Develop innovative RF solutions to resolve customer problems.Ensure accuracy and integrity of all related databases and...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

Job Title: Software Support SpecialistReporting To: Software Support Team LeaderDepartment: Software SolutionsLocation: Midrand - Gauteng - South AfricaSubordinate positions:Implementation SpecialistsPurpose of the JobTakes responsibility for implementing business development activities by:Analyse and troubleshoot software issues related to back-end coding...

Position: RCT Cloud Support SpecialistKey Responsibilities: Identify and troubleshoot issues related to the platform's functionality and collaborate with the development team to find solutions Provide timely updates to users regarding issue resolution and status Maintain accurate records of user interactions and issue resolution in the support ticketing...

Role purpose:The ERP operations specialist is responsible for the delivery and support of robust and scalable solutionsThe incumbent's responsibilities:Manage operational support of existing Oracle Fusion-based JMS as well as REST-based API interfaces between local systems and the Vodafone SAP ERP platformCollaborate with multiple support teams toPerform...

As the Business/Technical Specialist (Technical Product Engineering team), you will work closely with business partners, vendors, Product Managers, Business Analysts, Technical Analysts / Specialists, and IT Representatives to define and deliver effective / optimised business and product/service solutions for the Business.You will be an integral member of...

Direct Reporting Line:Senior Customer Relations OfficerVarsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa's transformation agenda, we are at the forefront of digital...