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Application Support It
2 weeks ago
Surgo has partnered up with a client who is based in Central Cape Town which is driven by delivering high level support services with a focus on desktop publishing and they are looking for an Application support IT staff member to join the IT department.
Job descriptionTroubleshoot and establish the root causes of the reported problems.
Capture the relevant details of issues identified on our bug tracking system.
Collaborate closely with our software development team.
Document processes and compile user manuals
Requirements:
Basic knowledge of.
Net programming languages
Have a minimum of 2 years SQL experience.
Diploma
SQL: 2 years (required)
Personal Attributes
Excellent analytical and problem-solving skills
Investigation and diagnostic skills
Empathy with users
Takes ownership of work, sets goals/plans, takes initiative.
Ability to work under pressure and deliver under tight deadlines.
Willing to work shifts.
Fluent in English
Salary:
Market related
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