Application Support It

2 weeks ago


Cape Town, Western Cape, South Africa Surgo HR & Training Full time

Surgo has partnered up with a client who is based in Central Cape Town which is driven by delivering high level support services with a focus on desktop publishing and they are looking for an Application support IT staff member to join the IT department.

Job description

Troubleshoot and establish the root causes of the reported problems.

Capture the relevant details of issues identified on our bug tracking system.

Collaborate closely with our software development team.

Document processes and compile user manuals

Requirements:

Basic knowledge of.
Net programming languages

Have a minimum of 2 years SQL experience.

Diploma

SQL: 2 years (required)

Personal Attributes

Excellent analytical and problem-solving skills

Investigation and diagnostic skills

Empathy with users

Takes ownership of work, sets goals/plans, takes initiative.

Ability to work under pressure and deliver under tight deadlines.

Willing to work shifts.

Fluent in English

Salary:
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