Assistant to The Chief Operating Officer and

2 weeks ago

Cape Town, Western Cape, South Africa HotelJobs Full time

About ManageAir:


At ManageAir Pty Ltd, we're on a mission to revolutionize the short-term rental market in Cape Town by delivering exceptional service to our property owners and guests.

Our commitment to excellence and a culture that values integrity, innovation, and teamwork set us apart.

Role Overview:


As the Executive Assistant to our Chief Operating Officer (COO), you will play a pivotal role in ensuring our company's growth in a fast-paced and highly competitive environment.

You will provide meticulous administrative support, enabling the COO to execute vital strategies and coordinate various departments.

Company Culture and Ethos:

  • We strive for excellence, recognizing our team's invaluable contributions.
  • We empower our team to innovate and refine processes.
  • We organize social gatherings to foster team bonds.
  • You'll have regular meetings with senior management for support and guidance.
  • Enjoy a wellstocked workplace with coffee and snacks to fuel your day.

What this position entails:

  • Administrative Support: Provide comprehensive administrative support, managing the COO's calendar, scheduling meetings, and coordinating appointments.
  • Communication Liaison: Act as the primary point of contact between the COO and stakeholders, handling incoming communications and ensuring prompt responses.
  • Information Management: Organize and maintain important documents, records, and files, including drafting and editing correspondence, reports, and presentations.
  • Meeting Coordination: Plan and prepare for meetings attended by the COO, including taking meeting minutes and tracking action items.
  • Project Support: Assist in managing key projects and initiatives, involving research, data analysis, and report preparation.
  • Confidentiality and Discretion: Handle sensitive information with utmost confidentiality and discretion, maintaining trust and professionalism.
  • Task Prioritization: Help prioritize tasks and deadlines, proactively identifying opportunities to streamline processes.
  • Team Coordination: Collaborate with the COO to ensure departmental and organizational goals are met and drive crossfunctional collaboration.
  • Problem Solving: Proactively identify and address challenges, offering critical thinking and insights to the COO.


As the Executive Assistant to the COO and Partners, you will play a pivotal role in optimizing the COO's efficiency, facilitating communication, and contributing to the organization's success in a dynamic and growing environment.


Required Skills:

Property Management: 1 year or less

  • Admin: 2 to 3 years
  • Assistant: 2 to 3 years

Key Competencies:

  • Problem Solver: You excel at finding innovative solutions beyond the obvious, helping overcome challenges effectively.
  • Effective Communication: Your strong communication skills enable you to collaborate effectively at all levels within the organization.
  • Organizational Skills: You are a master of organization, adept at setting priorities, developing work schedules, and tracking progress towards goals.
  • Drive for Results: Reliable and consistent, you are known for achieving excellent results in a fastpaced environment.
  • Adaptability: You thrive in a dynamic setting and quickly grasp complex concepts, making you wellsuited to a rapidly growing company.
  • Team Player: You foster collaboration and teamwork, enhancing organizational effectiveness through your actions.
  • Confidentiality: You understand the importance of discretion and confidentiality, maintaining trust and cooperation with colleagues.
  • Innovation: You actively contribute to the creative process and can manage the implementation of new ideas.

Qualifications, Knowledge & Previous Experience Requirements:

  • A degree in Business Administration (or equivalent) is desirable.
  • Proficiency in Microsoft Office suite (Excel, Word, PowerPoint, Outlook).
  • Familiarity with task management apps like ASANA is advantageous.
  • Knowledge of Records Management terminology, concepts, and procedures.
  • Previous experience in a fastpaced environment with strong attention to detail and deadlines.
  • Selfstarter who can work independently with mínimal direction.
  • Commitment to maintaining confidentiality.


As the Executive Assistant to the COO, you will be an essential part of the leadership team, working closely with the COO to ensure efficient operations, effective communication, and the successful execution of strategic initiatives.

Your role will evolve as the company grows, offering opportunities for personal and professional development within the organization.

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