Collections Clerk

2 weeks ago

Durban, KwaZulu-Natal, South Africa RELX Full time
Collections Coordinator I

Are you experienced in finance and looking to develop your career?

Would you like to be the maestro behind our receivable's orchestration?
About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role

  • You are responsible for managing and facilitating the collection of outstanding debts owed to the company. Your role entails monitoring account balances, contacting customers to negotiate payment plans, and ensuring timely resolution of delinquent accounts.


 Responsibilities
  • Implementing continuous improvements in collections to improve cash flow and minimize bad debt expense.
  • Creating and maintaining accurate records of all collections activities and payments.
  • Conducting thorough research on delinquent accounts to determine payment status.
  • Providing regular reports on collection performance and making recommendations for process improvements.
  • Managing and collecting outstanding accounts receivable balances from clients.
  • Maintaining accurate and uptodate records of customer accounts and collections activities.
  • Providing regular reports on collections performance and key metrics to management.
  • Researching and resolving billing discrepancies and disputes.


 Requirements
  • Be able to communicate effectively with customers and negotiate payment arrangements.
  • Be able to analyze data and generate reports to track collection progress.
  • Have experience in collections or accounts receivable.
  • Have knowledge of legal requirements and regulations related to collections. Have a working knowledge of Microsoft Office and collections software.
  • Work in a way that works for you.
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people.

With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.


  • Working for youWe know that your wellbeing and happiness are key to a long and successful career.
These are some of the benefits we are delighted to offer:

  • Medical Aid
  • Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
  • Modern family benefits, including adoption and surrogacy
  • Study Leave.
  • About the BusinessLexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decisionmaking, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.


LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

We are committed to providing a fair and accessible hiring process.

If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:

, or please contact

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