Assistant Boutique Manager

2 weeks ago

Johannesburg, Gauteng, South Africa The Prestige Cosmetics Group Full time

The Prestige Cosmetics Group is one of the subsidiaries of CAVI Brands and is one of the leading distributors of luxury fine fragrance, cosmetics, and specialised skincare in Southern Africa.

Some of the luxurious brands include Chanel, Bvlgari, La Prairie, and Dolce & Gabbana to name a few.

The Prestige Cosmetics Group epitomizes luxury, dynamism, sophistication and excellence and is offering an exciting opportunity for a driven and ambitious individual to join the team as a Retail Specialist for Chanel in ARC stores.


PURPOSE OF THE ROLE


The Assistant Boutique Manager works in synergy with the Boutique Store Manager to lead an energetic and passionate team of people who are dedicated to creating experiences with our clients.

Through a keen sense of business acumen, the Assistant Boutique Manager is responsible for supporting the Boutique Manager in all retail activities that contribute to the brand's image and leadership in the market by liaising with field and head office functions.

In the absence of the Boutique Manager, they will need to step up and support with the operational standards within the boutique and continue to coach and mentor the team.


KEY RESPONSIBILITIES

Team leader:
the Assistant Boutique Manager guides their team towards achieving results and developing individual talents.

  • Alongside the Boutique Manager they will creates an environment rich with ethics, integrity, and diversity, which leads to positive team collaboration
  • Partners with Boutique Manager to proactively identify, address and manage any employee relations issues in accordance with the local Chanel policies and procedures and shares feedback on performance
  • Help facilitates frequent team and individual communication in order to ensure collective knowledge to all members of the boutique staff
  • Shares the brand vision and the boutique challenges, gives meaning and empowerment to the team while holding them accountable
  • Boutique Administration
  • Standard Operating Procedure on the Job Training implementation

Administration/Reporting

  • Review and analyse all category sales
  • Review all stock reports that are submitted monthly and ensure actions are taken to address identified concerns.
  • Update respective reports monthly (Sales consultant Performance / New Launch feedback / Event feedback / analysis and sales).
  • Provide feedback and reporting on business performance in terms of customers, competitor activities, product acceptance, and distribution and target sectors.
  • Provide feedback on any information relating in to development within the V&A catchment area.

Business developer
:
the Assistant Boutique Manager embodies an entrepreneurial spirit.

  • Works in harmony with the Boutique Manager to drive growth by achieving retail and CRM targets and acts proactively to recruit, retain and grow client return rate
  • Develops business initiatives in line with the brand vision and strategy
  • In the absence of a manager take responsibility for staff schedules, including daytoday operational zoning to ensure floor coverage and optimal client service
  • Supports the Boutique Manager in communicating retail and collateral stock needs to all necessary parties
  • Takes accountability alongside the Manager for the responsibility for all loss prevention activities, such as instore security and inventory management
  • Has a solid understanding of the business environment
  • Works with Manager to provide feedback and reporting to line manager in order to influence strategies and recommendations

Experience creator:
the Assistant Boutique Manager creates conditions for a consistent and memorable experience.

  • Leads by example on the selling floor by creating tailormade client experiences, personalized for each visit and each client, using the CHANEL experience ritual and building longlasting relationships
  • Considers the omnichannel journey as a whole and helps the team embrace digital shopping trends
  • Cocreates stories with and for the client, sharing the brand culture and blending it with the client's personal story at the point of sale
  • Facilitates the resolution of client service complaints with a holistic approach so that each client leaves satisfied, regardless of which channel they chose to shop
  • Ensures team has tools/training to provide a Chanel client experience
  • Provides flexibility to allow the BA to create their own experience
  • Ensures visual merchandising guidelines are adhered to throughout the boutique and guarantees that the boutique remains clean, tidy and welcoming always

CHANEL ambassador:
the Assistant Boutique Manager embodies the values of the brand.

  • CHANEL Insider: has a solid knowledge of the Brand, its heritage and knowhow, and shares it with clients as well as the team
  • Implements all training received, is curious to learn more in order to nourish a global and beauty culture, being proactive in selflearning
  • Always implements and ensures respect of the unifo

  • Assistant Boutique Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Richemont Full time

    Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world....

  • Assistant Boutique Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Richemont Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to...

  • Assistant Boutique Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Montblanc Full time

    KEY RESPONSIBILITIES Maximise performance of the boutique Apply all international & local Retail guidelines Support Boutique Manager in the management of the boutique team The Assistant Boutique Manager is responsible for: Sales Maximise turnover of the boutique Sales generated inside the boutique Sales generated outside the boutique...

  • Assistant Boutique Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Richemont Full time

    MAIN PURPOSE As an Ambassador of Montblanc, the Assistant Boutique Manager will be responsible to develop and maximize the performance of the boutique through the achievement of sales, profit and strategic objectives. The incumbent will be working with an exciting team and assisting the Boutique Manager for a successful customer experience. CONTEXTBased in...

  • Assistant Boutique Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Richemont Full time

    MAIN PURPOSE As an Ambassador of Montblanc, the Assistant Boutique Manager will be responsible to develop and maximize the performance of the boutique through the achievement of sales, profit and strategic objectives. The incumbent will be working with an exciting team and assisting the Boutique Manager for a successful customer experience. CONTEXTBased in...

  • Deputy Boutique Manager

    1 month ago

    Johannesburg, Gauteng, South Africa Richemont Full time

    As an Ambassador of the Maison, the deputy efficiently collaborates with the Boutique director to develop and optimize the boutique performance service and profitability, manages the boutique team, ensuring excellence in boutique operations and client, and uphold boutique image, supervising the respect of Cartier guidelines. KEY RESPONSIBILITIESTeam...

  • Deputy Boutique Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Richemont Full time

    As an Ambassador of the Maison, the deputy efficiently collaborates with the Boutique director to develop and optimize the boutique performance service and profitability, manages the boutique team, ensuring excellence in boutique operations and client, and uphold boutique image, supervising the respect of Cartier guidelines. KEY RESPONSIBILITIESTeam...

  • Deputy Boutique Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Richemont Full time

    As an Ambassador of the Maison, the deputy efficiently collaborates with the Boutique director to develop and optimize the boutique performance service and profitability, manages the boutique team, ensuring excellence in boutique operations and client, and uphold boutique image, supervising the respect of Cartier guidelines. KEY RESPONSIBILITIESTeam...

  • Deputy Boutique Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Cartier Full time

    KEY RESPONSIBILITIES Team Management & People Development : Develop, inspire & engage the team •Ensuring the day-to-day management, training, coaching and motivation of the boutique team •Monitoring individual objectives •In collaboration with the Boutique director, evaluate the individual performance and support personal development and talent...

  • Deputy Boutique Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Richemont Full time

    The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence,...

  • Deputy Boutique Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Richemont Full time

    The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence,...

  • Deputy Boutique Manager

    4 weeks ago

    Johannesburg, Gauteng, South Africa Richemont Full time

    How will you make an impact?As a true ambassador of Cartier, you will support the Boutique Director to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service. You will ensure the day-to-day management, training, coaching and motivation of the boutique team...

  • Deputy Boutique Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Richemont Full time

    How will you make an impact?As a true ambassador of Cartier, you will support the Boutique Director to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service. You will ensure the day-to-day management, training, coaching and motivation of the boutique team...

  • Jo Malone, Boutique Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Estée Lauder Companies Singapore Full time

    Jo Malone, Boutique Manager - 40 hours - Mall of Africa FSS:Johannesburg, South Africa Retail Store Jo Malone LondonJob Description:Position Summary: Drive business through Education, Oncounter coaching, Outside Events, Oncounter Activities in retail outlets and build brand equity. Plan and Coordinate events to ensure increased sales, brand awareness and...

  • Junior Assistant Chocolatier

    2 weeks ago

    Johannesburg, Gauteng, South Africa Recruitment Matters Africa Full time

    The purpose of the Junior Assistant Chocolatier is to assist in the production of quality fresh line products according to the company's standards, assist in the presentation and selling of products to the public. Assist in the facilitation of classes to Chocolate enthusiasts and in offering them the company's experience.Responsibilities: Assist in the...

  • Chinese Speaking Boutique Client Advisor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Insphired Recruitment Solutions Full time

    Our client in the Luxury Retail Jewellery industry is currently looking for Chinese Speaking Boutique Client Advisor in Johannesburg.Responsibilities: Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, aftersales, complaints) granting an extraordinary service. Listen and understand clients' needs, providing customized...

  • Boutique Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa The Prestige Cosmetics Group Full time

    Purpose of the Role The purpose of the role is to ensure the store's profitability through focusing on the business drivers: customer service - generation of turnover - operating expenses and losses - implementation of brand and company standards - establishment and maintenance of effective people and process management practices - building and maintaining...

  • General Manager, Johannesburg

    2 weeks ago

    Johannesburg, Gauteng, South Africa HotelJobs Full time

    5* boutique hotel requires full-function GM with relevant experience to oversee all aspects of this fine boutique hotel - including marketing, finance, operations, HR.Salary around R75K ctc negTo apply, send full CV + photo + referencesHOSPITALITY PLACEMENTS**Integrity. Professionalism. Service.

  • Food & Beverage Supervisor 4 Boutique Hotel

    2 weeks ago

    Johannesburg, Gauteng, South Africa HotelJobs Full time

    Food & Beverage Supervisor - 4 Boutique Hotel - JohannesburgAn exciting opportunity is available for a Food & Beverage Supervisor to join a dynamic team in the hospitality industry. Reporting directly to the Operations Manager, this role involves overseeing the daily operations of the Food & Beverage department at a prestigious location. If you have prior...

  • Jo Malone Stylist, 124 Hours

    2 weeks ago

    Johannesburg, Gauteng, South Africa The Estée Lauder Companies Full time

    Position Summary: Understand individual sales and service goals and those of the Boutique and work towards fulfilling these objectives by providing outstanding customer service to each customer.Key Roles & Responsibilities: Sell product range and achieve retail sales targets set Achieve Items Per Transaction / ARS and mix of business goals set Provide Jo...