Operations Support

2 weeks ago

Cape Town, Western Cape, South Africa mPower People Solutions Full time
To apply, please complete the link below as we do not accept any CV's

Our Client is putting out feelers for an operations support whizz to join our team. This person should be experienced at juggling tasks, be organised and caring, and have exceptional communication skills.

The company is a collective that works across areas of social urgency from health and financial inclusion to early childhood development, questions of inequality and responses to the climate crisis.

We work across geographies, with roots in South Africa.

We also work across a range of clients:
global agency, philanthropy, non-profit, large for-profit, start-up, forpurpose and government.

We have a team of open-minded people who see multiple ways to impact positively on the world we live in.

We would expect our operations support person to be both interested in the work the company does and align to our values in terms of how you think and act in the world.

If you are moved to work with people focussed on the most pressing questions of our time, in a supportive, collaborative, inclusive and connected environment.


Values:

The core values are curiosity, collaboration, right effort and inclusivity - these are all key considerations in making appointments. We are a collectively-oriented, antihierarchical organisation and are looking for people with a like-minded commitment to those orientations.

We are committed to fostering a team that brings a diversity of lived experiences, identities and positionalities to our work, and redressing imbalances that thwart our ability to offer the thinking that our clients, and the world, need.

Our hiring will be cognisant of multiple facets of diversity, of which race will be a major consideration.

Responsibilities:

This role is primarily in service of the Companhy's collective. The Company is a non-hierarchical environment, and as such, many operational activities are done or managed by the company.

However, we've realised a need for deeper operational support that can ensure the consulting team are freed up to do their work.

This role will see you interfacing with all of the Clients team over the course of your employment, on activities such as:

  • Supporting our financial operations: billing, invoicing, expense claims
  • Ensuring our Cape Town office functions optimally, allowing our team to do their best work
  • Coordination of travel and events for the company
  • Diary management and coordination for the collective
  • Contracting with clients and stakeholders
  • Supporting our people operations: recruitment process management, onboarding and offboarding team members, contracting
  • Identifying, implementing and documenting operational processes and procedures
  • Supporting in the maintenance and updating of a central knowledge base and being a point of contact for queries from the broader team
  • Any additional administrative and operational tasks required by the Company

Skills and key attributes:

We are looking for an organised, curious, critical-thinking and open-hearted person to work with our team and clients.

If you'd like to be considered, you should have a strong internal locus of control, and place strong value on relationships and context.


Key attributes are as follows:

  • Excellent communication skills
  • Strong Google Suite and Microsoft Office expertise, and general techsavviness (experience with Slack and Notion would be an advantage, but by no means essential)
  • Solutions oriented accompanied by strong decisionmaking ability
  • Attention to detail
  • Ability to work to a deadline and give regular feedback on progress
  • Strong work ethic and highly motivated

Qualifications:

Experience:

Location:

Based in Cape Town, but we are predominately a remote-working environment. For this position, being located in

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