Transport Partner Executive Germany

2 weeks ago

Cape Town, Western Cape, South Africa AnyVan Ltd Full time
AnyVan makes moving anything, anywhere easier, more affordable and greener for everyone.

With Over 8 million customers across the UK and Europe since our launch over a decade ago, we're proud to be known as the largest, fastest growing tech company in the logistics industry.

Like many popular marketplaces, we're asset light - i.e., we don't own any vehicles or employ any drivers.

We work with our transport partners and use technology to disrupt the entire delivery and moving process and to optimise the most efficient journeys.


Sustainability is a core part of AnyVan's mission and reducing environmental impact has always been at the heart of our business.

We're proud to say we've achieved carbon-neutral status on all our transport moves, and we won't stop here.


We've continuously celebrated exciting growth and key milestones, a key highlight being a £125mn investment from Vitruvian partners to reinforce our position as the UK market leader.

We're expecting the next 5 years to be even more exciting.


Our platform might be driven by technology, but we know it's our people that make AnyVan a great place to work.

We think big, we think differently, and we empower our colleagues to make a difference.

We know good ideas can come from anyone in any role - so if you're a self-starter looking to 'move' your career forward - Team AnyVan would love to hear from you.


This role is key in providing outstanding support to both our Transport Providers (TP's) and customers within our German market so fluency in German is essential.


What you'll be doing:

  • Source and recruit new Transport Providers (TPs) for the German market
  • Effectively onboard TPs and make sure they know how to use our portal and app to access, bid on and complete jobs
  • Building trustbased relationships keeping TP and customer satisfaction front of mind at all times and quickly and effectively problem solve issues
  • Manage quotes and liaise with our transport providers to negotiate mutually beneficial prices for our TP's and customers
  • Work to agreed targets that focus on both numbers (TPs recruited and onboarded) and ethics (selling in the right way)
  • Have fun and contribute to a positive team culture. This is a busy role and we know it's important to create those moments to light the mood and have a laugh the whole team plays their part in supporting each other

Skills and experience we think you'll need to be successful in the role:

  • Ready to work in a fast paced, fun target driven environment
  • Fluent in German (Written and verbal)
  • Comfortable spending most of your day speaking on the phone
  • Comfortable working to and achieving targets
  • Strong emotional intelligence
  • Selfmotivated and resilient
  • Easily adopts change and demonstrates agility and flexibility when direction or priorities shift
  • The ability to develop, high quality, trustbased working relationships and guide customers and transport providers through processes to achieve the best results for the business
  • One team mindset
  • The ability to work flexible shift patterns

Company Benefits:

  • Competitive base salary with scope for progression
  • Performance related pay opportunities
  • Medical Aid contribution
  • 5% contribution towards pension fund
  • 20 days holiday a year
  • Inhouse barista
  • Friday drinks and regular social activities
  • The chance to work for a fastgrowing disruptive technology business


We are extremely proud of our culture and believe in the many benefits that being in the office provides and all of our roles require regular time in our Cape Town office.

We support flexible and hybrid working wherever possible but some roles remain fully office based.

Please note - Operational roles in our Contact Centre in Cape Town are fully office based. Where we can support it, typical working patterns would be 3 days in the office and 2 days from home. However, we appreciate everyone's situation is unique and are open to conversations around the working patterns.

**Diversity and Inclusion

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