Account Manager

2 weeks ago

Cape Town, Western Cape, South Africa No Joke Marketing Full time

Are you passionate about marketing and want to join an award-winning team? No Joke Marketing is seeking an experienced Client Success Manager to work with our clients and ensure their satisfaction.

If you're interested in joining our team, please submit your resume today We offer competitive pay along with many other great benefits such as flexible vacation policy, access to best marketing training available from day one, remote working options available & more

Read further and learn how you can join us in making a difference

We like to practice extreme ownership coupled with key performance indicator tracking.

What's in it FOR YOU to Work at No Joke Marketing:

  • An established business that continues to grow with a start-up vibe and feel.
  • At No Joke Marketing, you transform lives by connecting people who need help to those who can serve them we are the backbone behind their business.
  • Supportive, attentive & motivated leadership team available to answer questions & help you grow professionally (& personally).
  • An owner is actively involved in the business there is no red tape here
  • Can work from anywhere in the world with an internet connection
  • Access to the best marketing training available on day one. The more you learn, the more you can earn.
  • Numerous team building activities
  • Happy Hour Fridays
  • Dream On Program

ROLE:

In this role, you will be responsible for onboarding new clients and training them on our system. You will also be responsible for answering client questions and addressing any concerns in an efficient, retention-based manner.


In addition, you will work with our technical team to recommend and execute action plans in such a way as to ensure maximum adoption, resolution, and recovery to all client issues.

If you are a detail-oriented individual with excellent communication skills, then we want to hear from you

RESPONSIBILITIES:

  • Tailored onboarding process for each client
  • Continual support and assistance with questions and concerns
  • Collaboration with business advisors for best practices
  • Reports are branded to the company and sent on a schedule for timely and consistent communication
  • Retention strategy which includes bringing new ideas to the table and deploying strategies to track results
  • Monthly meetings provide an opportunity for team collaboration and client retention
  • Provide strategic insights and recommendations to clients that help them achieve their business goals.
  • Increase client satisfaction and retention through proactive outreach and customer service.
  • Develop positive relationships with clients that turn them into brand advocates.
  • Respond to client requests quickly and effectively to demonstrate our dedication to quality customer service


Furthermore, it is essential to be able to manage detailed and structured timelines, programs, tasks, and project management systems using ClickUp and Slack.

By following these guidelines, you will be well on your way to success as a Client Success Manager

REQUIREMENTS:

  • At least 3 years of professional experience in Customer Success or Client Experience
  • At least 3 years of professional experience in a Digital Marketing Agency will be considered an asset
  • Able to selfdirect and properly manage one's time
  • Experience in building and maintaining strong relationships with customers
  • Efficient with all integrated platforms within the company
  • Excellent communication skills, both with clients and crossdepartmentally and ability to relay ideas clearly
  • Ability to learn quickly and execute at a high level with speed
  • Ability to work under high stress and pressing deadlines
  • Able to make autonomous decisions of how to handle customers based on company moral/values and set guidelines
  • Availability to work Monday to Friday for 40.0 Hours; Must be able to work 9am 5pm EST / EDT.
  • Able to multitask efficiently and without issues
  • Generally reachable and responsive to Client Inquiries and team members during working hours
  • Strict attention to detail and crosschecking data
  • An internet connection allows you to work anywhere in the world
  • Must be organized and able to update agency CRM regularly and maintain documentation on all pertinent client activities.
  • Autonomy and ability to thrive in remote work environments
  • Ability to show up on daily team Google meetings and Slack huddles

Compensation:

  • Compensation for this role will be dependent on experience
  • Compensation will be provided on a biweekly basis

Benefits:

  • Work from anywhere Fully remote
  • Join a fun, actiontaking international team
  • Select a career that will CHANGE YOUR LIFE
  • A wide range of activities to build teamwork.
  • Happy Hour Fridays

Working Hours: 9am - 5pm EST
Are you ready to join a fun, results-oriented team as our NEW ACCOUNT MANAGER Rockstar?

Submit your resume now and start your journey with us today
LIuLLx2jpO

  • management accountant

    2 weeks ago

    Cape Town, Western Cape, South Africa Bridgena Barnard Personnel Group Full time

    N/Subs R55000 pm neg Industrial company requires the services of an experience Management AccountantN/Subs Industrial company requires the services of an experience Management Accountant Experience in management accounting, financial accounting processes, forecasting, job costing, bill of materials, budgeting, customer credit management and systems...

  • management accountant

    2 weeks ago

    Cape Town, Western Cape, South Africa Bridgena Barnard & Associates Full time

    Job Title: Management AccountantCompany: Industrial CompanyLooking for an experienced Management AccountantExperience in management accounting, financial accounting processes, forecasting, job costing, bill of materials, budgeting, customer credit management, and systems implementationRequire a BCom / BTech in Accounting or Management AccountingCompleted...

  • management accountant

    2 weeks ago

    Cape Town, Western Cape, South Africa Bridgena Barnard & Associates Full time

    N/Subs Industrial company requires the services of an expereince Management Accountant Experience in management accounting, financial accounting processes, forecasting, job costing, bill of materials, budgeting, customer credit management and systems implementation BCom / BTech Accounting or Management Accounting Completed SAIPA/ SAICA/CIMA articles are...

  • Management Accountant

    2 weeks ago

    Cape Town, Western Cape, South Africa Talent Genie Full time

    OverviewReferenceMGNACTSalaryNegotiableJob Location- South Africa City of Cape Town Cape TownJob TypePermanentPosted02 June 2023Our client is seeking a highly capable Management Accountant to optimize their financial management policiesResponsibilities:Gathering and interpreting information to evaluate the efficiency of financial procedures.Analyzing key...

  • Accountant Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Ca Financial Appointments Full time

    My client, a leading cloud-based accounting firm, is offering an exciting opportunity for a young and dynamic SAIPA qualified Account Manager to manage the accounting portfolio and perform outsourced accounting functions based in Cape Town. You would need to be deadline-driven, detail-oriented, and able to work well under pressure. A business-minded...

  • Management Accountant

    2 weeks ago

    Cape Town, Western Cape, South Africa GG Financial Recruitment Full time

    Successful Manufacturing company based in Belville with a reputation based on 25 years of proven delivery, quality and consistent customer service excellence is looking for a ambitious Management Accountant to grow into a Financial Manager role.The ideal candidate will have substantial exposure to management accounting, financialaccounting processes,...

  • Account Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Ogilvy Full time

    Job description: As the Account Manager, you will be the secondary account relationship owner responsible for this client account, which includes relationship, financial and reputational management on the account. You will report directly into the Group Account Director and Account Director on the account. Key responsibilities & accountabilities: ...

  • Accounting Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Sleek Full time

    United KingdomFully RemoteSleek is on a mission to revolutionise how entrepreneurs register and run their businesses. We want to give small business owners the tools they need to gain peace of mind and focus on what they do best - growing their business. Founded in 2017 and head-quartered in Singapore, we are a team of 400+ Sleekers with offices in the UK,...

  • Accounting Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa GemNex Placements Full time

    We're looking for skilled Accounting Managers to join our client's dynamic team. If you have 1 to 4 years of Accounting Management Experience post-Articles, we want to hear from you! As an **Accounting Manager**, your role involves leading a team of accountants, overseeing their work, and building strong relationships with clients. You'll be handling...

  • Account Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Tracker South Africa Full time

    Listing reference: track_001226Listing status: OnlinePosition summary:Industry:IT & InternetJob category:(Key)Account ManagementLocation:Cape TownContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Job description: Roles and Resposibility: Maintain and identify new business opportunities within existing Business key accounts Provide a...

  • Management Accountant

    2 weeks ago

    Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    As the Management Accountant, your main responsibilities include: Preparing and analyzing financial statements for individual property portfolios Ensuring compliance with tax regulations Handling documentation related to property tax returns and sales Assisting in the audit preparation process Monitoring bank accounts, initiating fund transfers, and...

  • Account Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Coco Corporate (Pty) Ltd Full time

    Job Description: A C C O U N T M A N A G E RAn established, boutique company in the interior design and office furniture industry is looking for an Account Manager who would be responsible for managing and developing relationships with clients to ensure their consistent satisfaction and repeat business.Job SpecificationsClient Relationship Management: The...

  • Account Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa MTN Full time

    Key Tasks: Indicates those KPA's that are essential to the position itself. These are normally specific to the incumbent, the job and the function. Excludes role and leadership / management.Input into Operational Planning Provide input into operational and promotional planning which will ensure revenue growth within an allocated portfolio of accounts....

  • Management Accountant

    2 weeks ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time

    Hire Resolve is currently seeking a Management Accountant to join an electrical transformer manufacturer in Bellville. The Management Accountant will play a pivotal role in the financial operations of the company, with the potential for growth into a Financial Manager position. The ideal candidate will possess a strong background in management accounting,...

  • Manager Accounting

    2 weeks ago

    Cape Town, Western Cape, South Africa Adidas Full time

    Purpose & Overall Relevance for the Organisation:To ensure financial data is kept up to date by booking, reconciling, analysis, and report generation. Additionally, ensure strict adherence to the Group Finance manual and all applicable IFRS standards.Key Responsibilities: Perform and support in month end closing & smart close management Managing the Payroll...

  • Account Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa FROGG Recruitment Full time

    Account Manager Tygervalley Cape TownWell-established Marketing / Advertising / Branding Company is looking for an Account Manager with 5+ years Advertising / Marketing / Sales Experience background. Marketing / Advertising Branding Account ManagerSalary: (Basic, Medical aid, Provident Fund) + Company Car, Petrol, Cell Phone + CommissionMinimum Requirements:...

  • Accounting Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Sagen Advisory Full time

    Excellent opportunity at a medium-sized audit and accounting firm for a Senior Accountant in the Northern Suburbs of Cape Town. This is an ideal opportunity for an experienced and ambitious professional to join a practice with excellent growth potential where the accountant will manage a portfolio of clients and junior accountants. The incumbent will manage...

  • Management Accountant

    2 weeks ago

    Cape Town, Western Cape, South Africa Datafin Full time

    ENVIRONMENT:A Germany-based company prioritizing innovation for expansion is in search of a Management Accountant. The role involves supporting the Financial Executive in maintaining financial system integrity and compliance with regulations, generating timely and precise management information, aiding in data processing for Group companies, and contributing...

  • management accountant

    2 weeks ago

    Cape Town, Western Cape, South Africa Ad Talent Africa Full time

    A great opportunity in the pharmaceutical industry. Join their team as a Management Accountant. Duties include:Support the Finance Manager and Finance team to assume full responsibility for the full management accounting function.The management accountant role will be to undertake daily, monthly, quarterly, administrative tasks to ensure the functionality...

  • Accounting Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Remoteca Limited Full time

    Job role: Accounting Manager (German Speaking) - RemoteThe Role:We're seeking a versatile and dynamic Finance Manager to oversee our bookkeeping operations and take charge of a broad spectrum of financial responsibilities. This role is pivotal in maintaining up-to-date Management Information, analyzing variances, and generating comprehensive reports for the...