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Operations Manager Mr Price Money

3 months ago

Durban, KwaZulu-Natal, South Africa Mr Price Group Full time

_your purpose_


Operations Manager is responsible for leading a team of Area Managers and developing all mr price money's achievements of efficient instore operations and profitability.


_ day to day responsibilities_
-
Customer Experience

  • To continually look for innovative ways to improve our customer experience and sales
  • Monitor employment optimisation to ensure alignment with sales and customer experience demands
2.
Driving sales and profitability

  • Analyse the master matrix at store profile level
  • Identify new store locations and current space suggestions
  • Review sales analysis report and identify trends and opportunity areas for improvement
3.
Financial management

  • Participate in feasibility of new stores
  • Prepare expense budget and forecasts
  • Oversee controllable expenses in the region
  • Team leadership and development
  • Effectively recruit, induct, lead, manage, train and develop area managers
  • Ensure effective succession planning is in place and in alignment with EE goals
4.
Driving Engagement and Culture

  • Display alignment with the culture and values of mr price money when dealing with internal and external partners
5.
Driving innovation and business improvement

  • Conduct postmortems of store design and layout
  • Generate ideas for future retail activities that will increase sales and profits

_what are the requirements?_

  • Grade 1
  • Retail Management Diploma / Degree (advantageous)
  • 5 years+ area management role
  • MS Office-Intermediate
**_who we are_