Head of Group Operations

2 weeks ago

Cape Town, Western Cape, South Africa GVI Full time

Reports to:
Groups Operations Director

Working location:
Option to work remotely or from our office in Tokai, Cape Town

Start date:
ASAP

About GVI


Looking to find a real purpose in your career again? At GVI, our teams bring a range of specialised skills together for a common goal: supporting a more sustainable future.

GVI is an international multi-award-winning social enterprise.

We offer conservation and community development programs in 13 countries, all aligned to the United Nations Sustainable Development Goals, and led by our teams and experts from the communities we operate in.

Working at GVI is fast-paced and fun. We value passion, authenticity and innovation, and we treat each other with respect.

But we can do better than words to show you who we are To see what it's really like to work for GVI, click here.


About the role
GVI is looking for a dynamic individual to fill our newest role of Head of Group Operations.

The main role of the Head of Group Operations is to lead the groups operations team in fulfilling the successful delivery of groups and teens programs in the field as per GVI experience specifications.


Role and responsibilities:

  • Assist the Groups Operation Director with all necessary tasks in relation to design and delivery of GVI group and teens programs across all our global hubs
  • Oversee groups project managers in the creation and delivery of multiple programs to ensure:
  • Accurate program start/end dates, participant numbers, and other program information
  • Robust and exciting itineraries
  • Correct and accurate program costing
  • Smooth program implementation
  • Infield emergency requests are attended to according to GVI policies
  • Collaborate with various departments such as Group Sales and Groups Support to continue having strong communication of program needs/requirements across GVI
  • Manage all GVI group bespoke programs from start to finish which do not follow standard itineraries with input from project managers and other GVI country experts
  • Support Head of Group Delivery with the successful management of any issues which arise across the hubs, including ontheground management of customer complaints, medical issues, natural disasters etc. during programs and delegating urgent tasks as required
  • Assess current process flows to ensure the smooth creation and implementation of programs while creating and/or improving current processes where there are gaps
  • Develop and implement new group products alongside Groups Operation Director, Product Team, and other relevant GVI Teams
  • Ensure appropriate resources are available to all teams as needed
  • Ad hoc duties as requested from the Groups Operation Director

About you
If you are ambitious, purpose-driven, and you have a great sense of humour, we want to meet you.

As an organisation, we know that welcoming a broad range of people with unique identities makes us a more powerful workforce and we are committed to evolving our diversity, equity and inclusion practice.


Personal attributes:

  • Independently driven
  • Problem solver
  • Strategic thinker
  • Good interpersonal skills
  • Presentation skills
  • Attention to detail
  • Ability to multitask
  • Enjoy working under pressure

Professional skills and experience:

  • At least 3 years of managerial experience
  • Project management experience
  • Study abroad and/or volunteer program manager experience
  • Recruitment experience
  • 12 years of budgeting and financial management experience

Benefits
We're not interested in empty perks like having a coffee culture.

We do have coffee - if you join our central team in Cape Town, you could find yourself roped into coffee and snack challenges if you visit the office, but you could just as easily be taking your morning coffee at Roots cafe, high in the mountains of northern Thailand if you work on a base.


Here's what our global team enjoys:

  • Social fund
  • Training fund
  • Half days on the first Friday of each quarter
  • Collaborative, flexible culture
  • Transparency hear directly from the CEO consistently
  • We laugh a lot, genuinely care about and support each other, and do the occasional dressup

You can find out more about the type of work GVI does and who we are as an organisation here
.

To apply


Please send your
CV, LinkedIn link along with a
cover letter stating why you feel you would be best suited to this position at GVI.

  • Head of Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa Sigma Connected Group Full time

    A bit more about the Opportunity:What Your Day-to-Day Will Look Like:REQUIREMENTS:- Must have extensive _Financial Services _experience in dealing with Vehicle finance within a BPO environment:- At least 3-5 years operational management experience on a financial services campaign: Track record of success in delivering productivity and revenue growth....

  • Head of Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa Sigma Connected Group Full time

    A bit more about the Opportunity:What Your Day-to-Day Will Look Like:REQUIREMENTS:- Must have extensive _Telecommunications _experience within a BPO environment:- At least 3-5 years operational management experience on a Telecommunications campaign: Track record of success in delivering productivity and revenue growth. Demonstrated ability in business...

  • Head of IT Operations and Infrastructure

    2 weeks ago

    Cape Town, Western Cape, South Africa Sigma Connected Group Full time

    A bit more about the Opportunity:What being a part of the Sigma Family means for youMonthly, Quarterly and Annual awards with marvellous prizes.- Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.Receive a tree in the Sigma Forest when you pass probation....

  • Head of Content

    2 weeks ago

    Cape Town, Western Cape, South Africa Apex Group Full time

    Head of ContentLocation: Cape Town, South AfricaDate Posted: Jun 2, 2023DescriptionHead of ContentWe're looking for a passionate storyteller with exceptional communication skills to lead content production for the global group.The Head of Content ensures that the Group's narrative, tone of voice and key messages permeate all content produced globally and...

  • Head: Group Sourcing

    2 weeks ago

    Cape Town, Western Cape, South Africa Santam Full time

    What will you do?Santam has a career opportunity available for a Head: Group Sourcing & Transformation Business Development within Group Sourcing & Transformation (GS&T) who will be responsible to drive the extension and leveraging of the GS&T unit capabilities and Sanlam / Santam supply base across the Sanlam / Santam Group.The successful incumbent will...

  • Head: Operations and Governance

    2 weeks ago

    Cape Town, Western Cape, South Africa Santam Full time

    What will you do?A position of Head: Operations and Governance exists in Santam Group Sourcing & Transformation, a business unit in Santam.This role will be based at the Head Office in Tygervalley and reports directly to the Head: Group Sourcing and Transformation.The role is responsible for the overall management of Group Sourcing operations and governance...

  • Group Head

    2 weeks ago

    Cape Town, Western Cape, South Africa ninety9cents Full time

    Join the renowned full-service communications agency, 99c, known for its seamless delivery of impactful solutions and unparalleled retail expertise. We are currently seeking a creative group head (art direction) to join our dynamic team in Cape Town.Role overview:Key responsibilities:Supervise and manage all production stages, ensuring seamless...

  • Group Reporting

    2 weeks ago

    Cape Town, Western Cape, South Africa Ten Group Full time

    OverviewAs the Group Reporting & Treasury Manager, you will play a critical role in managing the Group's cash flow, ensuring subsidiaries are appropriately funded, and overseeing the Accounts Payable team. You will be responsible for accurate cash flow forecasting, analytical reviews, and maintaining consistent payment runs aligned with forecasted cash...

  • Head - Fleet Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERCS 78/23 extSALARYTCOE: R p.a.DEPARTMENTFleet ManagementDIRECTORATECORPORATE SERVICES Head - Fleet OperationsRequirements: B degree/BTech or an academic National Diploma equating to 360credits, combined with proven competence and experience.(Preferably in transportation, logistic or engineering field) Up to (8) years'...

  • Head of Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa Pronel Personnel Consultants Full time

    Pronel PersonnelCape Town, South AfricaSenior8 to 10 yearsCost to companyFull TimeSkills: Operations ManagementLogisticsShippingFinancial ManagementIndustries: LogisticsDescription:An amazing opportunity has opened up for a Head of Operations at a Reputable Company based in Cape Town. Reporting to the CEO. Providing leadership, direction and driving...

  • Group Reporting

    2 weeks ago

    Cape Town, Western Cape, South Africa Ten Lifestyle Group Full time

    OverviewAs the Group Reporting & Treasury Manager, you will play a critical role in managing the Group's cash flow, ensuring subsidiaries are appropriately funded, and overseeing the Accounts Payable team. You will be responsible for accurate cash flow forecasting, analytical reviews, and maintaining consistent payment runs aligned with forecasted cash...

  • Operational Support: Head

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYInternal & ExternalCLOSING DATEREFERENCE NUMBERSS 57/23 ExtSALARYTCOE: R R1 633DEPARTMENTSupport Services (S&S)DIRECTORATESAFETY AND SECURITYHeadOperational SupportRequirements: An appropriate B Degree 8 years relevant experience in an administrative management,public safety management or public safety research environment A valid Code B driver's...

  • Head of Engineering

    2 weeks ago

    Cape Town, Western Cape, South Africa CVE Group Full time

    CVE South Africa began operations in 2021 with its headquarters in Cape Town. It seamlessly blends the unique characteristics of a small-to-medium-sized with the expertise, experience, and financial capabilities of our parent company CVE Group. CVE South Africa has over 15 MW in construction and operation and as part of its ambitious growth trajectory, the...

  • Head of Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa IIE Rosebank College Full time

    Rosebank College - Head of OperationsCampus/Business Unit:Cape TownDirect Reporting Line:Campus HeadJob Purpose:Direct management of academic operations delivery (admissions, assessments, and certification) and overseeing the management of academic operations programmes under the supervision of the Campus Head. The mandate includes managing the operational...

  • Group Cfo

    2 weeks ago

    Cape Town, Western Cape, South Africa MBA Management Services Full time

    The Group CFO heads up a small team (including a Group FM) providing services to companies in the group. While there is a strong emphasis on operational financial management, specifically for the manufacturing companies, managing the preparation of timely, accurate monthly management accounts and annual financial statements remains a significant part of the...

  • Head of Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa Initiate international Full time

    The Head of Operations is the driving force behind our client's business's daily operations, orchestrating the flawless delivery of exceptional products and services. You will conduct a symphony of efficiency within their platform, harmonizing customer satisfaction with ambitious business objectives. Behind the scenes, you masterfully navigate back-office...

  • Head - Security Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa City of Cape Town Full time

    ELIGIBILITYCLOSING DATEREFERENCE NUMBERCS 100/23 extSALARYTCOE:R RDEPARTMENTFacilities ManagementDIRECTORATECORPORATE SERVICES Head - Security OperationsRequirements: Relevant B degree Five (5) to eight (8) years' relevant experience Experience working in a complex and large organisation Proven managerial experience Must be willing to work outside normal...

  • Head of Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa Netclinic Full time

    Exciting Opportunity: Netclinic Operations HeadNetclinic owns and operates a growing network of township primary care clinics in Cape Town. The network is managed by a Control Centre, based at Netclinic's Head Office in Ndabeni / Pinelands. We are looking to onboard an Operations Head, experienced with doing business in low income communities. The position...

  • Assistant to Head of Group Legal Services

    2 weeks ago

    Cape Town, Western Cape, South Africa Intelligent Debt Management Full time

    Qualifications: LLM degree specialising in commercial law/contracts. Admitted attorney. Minimum of five years of appropriate postarticle work experience.Responsibilities:Legal Service Coordination: Coordinate and render all group legal services, including company secretarial, HR, risk and compliance, complaints resolution and legal insurance activities...

  • Head of Operations

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    HEAD OF OPERATIONSAre you looking for an opportunity to make a positive impact in Education and holistic wellbeing of impoverished children in South Africa?**An international non-profit school with a mission to prepare graduates to achieve upward economic mobility, demonstrate good citizenship and become empowered to realise their goals, dreams and human...