Medical Receptionist at Surgical Practice

2 weeks ago


East London Buffalo City Metropolitan Municipality Eastern Cape South Africa Border Orthopaedics Full time

Medical Receptionist at a Surgical Practice. A specialist surgeon based in Amalinda is seeking to recruit an administrative assistant / receptionist who will attend to all the necessary responsibilities with professionalism and provide excellent patient care. Experience in a medical / surgical practice is a must.

Responsibilities

• Greet and assist patients in a courteous and kind manner, whether in person or telephonically.

• Register new patients and capture insurance information

• Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time

• Manage theatre booking, theatre lists and liaise with the appropriate teams

• Coordinate and confirm appointments via phone, email, or messaging system

• Handle appointment cancellations and rescheduling as needed

• Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy

• Relay and respond to emails and messages accurately and in a timely manner

• Perform general clerical duties such as photocopying, faxing, filing, and maintaining the office

• Assist with typing of reports, i.e., clinical notes, motivation letters , feedback reports etc.

• Receive cash and credit card payments and receipting thereof

• Liaising with medical aids regarding authorisations, admissions etc

• Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies

Requirements:

• Matric Certificate

• At least 2 years' experience in a medical or surgical practice

• Experience in VeriClaim / Medical Software Program will be an advantage

• Experience in dealing with various Medical Aids

• Microsoft Office experience and computer literate

Skills and attributes:

• Professional Communicator

• Excellent typing skills

• Proficiency in language and grammar – English, Afrikaans and Xhosa

• Team player

• Analytical and diligent

• Autonomous and confident

• Reliable and responsible

• Ability to work under pressure

• Organized

• Ability to multitask

• Well-presented and professional

Working hours: Monday to Friday, 10h00 – 18h00

Appointment: 1 July 2024

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of submitting your application, please consider your application as unsuccessful.

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