Debtors Clerk

2 weeks ago


Durbanville, Western Cape, South Africa The Neurodiversity Centre Full time

Main Purpose of the job:

  • To represent the accounts department for the Neurodiversity Centre. To oversee the collections and allocations process.

Job Objectives:

  • Ensure that allocations are done regularly and timeously, from the bank statement/ERA (Mondays, Wednesdays, and Fridays).
  • Responsible for the debtors book and ensure that all outstanding debt are followed up on.
  • To ensure that the age is kept under control
  • Monitoring of invoices and outstanding billing.
  • To conduct monthly meetings with each administrator to discuss AGES.
  • Identifying problem areas and trends in the debtors' book and follow up with administrators to rectify. Where necessary, escalate to CFO/Practice Manager where concerns are identified.
  • To manage medical aid or account queries.
  • Monitoring claims to medical aid and outcome reports.
  • Assisting and advising in the claims process within medical aid rules and benefits guidelines.
  • To follow up on problematic debt and take responsibility for final letters of demand.
  • Facilitating the contact and communication process for bad debt with external debt collecting firm.
  • To prepare for and manage the month end process including the statement run.

Job Related Knowledge:

  • Solid knowledge and understanding of Medical Aid scheme rules and billing guidelines (Essential)
  • Indepth understanding of the overall debt collectors process and ability to take initiative (Essential)

Job Related Skills:

  • Computer literacy: General computer literacy (Essentail);Excel advanced (Essentail); GoodEx (Desirable)
  • Excellent verbal and written communication skills in English and Afrikaans (Essential)
  • Problem Solving skills.
  • Debt collection skills
  • Analytical Skills
  • Ability to work independently and with sense of urgency.

Job Related work experience.

  • Five years' work experience in the medical industry (Essential)
  • Three years work experience in a relevant role, e.g., accounts/debt collecting (Essential)
  • Experience in working with ICD10 billing codes (Essential)
  • Experience working closely with a team where the incumbent must take ownership for the debt collection process (Desirable)

Job Types:
Full-time, Permanent

Salary:
R16 000,00 - R20 000,00 per month

Application Question(s):

  • Do you have five years working experience in the medical industry?
  • Do you have three years working experience in an accounts or debt collecting role?


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