Head: Sales

1 week ago


Midrand, Gauteng, South Africa Sanlam Full time

What will you do?

The Head of Sales at Miway will be responsible for driving the strategic sales objectives as well as the design, implementation and management of the sales team. The Head of Sales reports to the Executive Head: Personal Lines and serves as an integral member of the Senior Management team.

Directs the operations of a large single or multiple call centres, typically in different locations or with significantly diverse market segments. Oversees operating systems including policies and procedures, operating structure, and information flow for a large single or multiple call centres. Establishes and implements product/service standards for each location to ensure quality and consistency. Analyses operational practices for effectiveness and practicality. May build industry relations, communicating technologies, and operational concerns through industry networking.

Minimum Qualification

Grade 12/Standard 10/NQF 4 Relevant qualification/certification Tertiary qualification advantageous RE05 (Representative) RE01 (Key Individual) will be beneficial

Minimum Experience

Minimum 8 years' management experience in Sales (inbound and outbound) Proven track record of success facilitating progressive organisational change and development within a growing organization Proven track record of meeting and growing sales volumes Proven track record of optimising direct sales cost structures

Essential Requirements

Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills Strong mentoring, coaching experience to a team with diverse levels of expertise Entrepreneurial team player who can multitask Superior management skills; ability to influence and engage direct and indirect reports and peers Self-reliant, good problem solver, results oriented Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives. Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, board of directors, and staff Ability to operate as an effective tactical as well as strategic thinker Leadership Results Driven Business Acumen Decision Making Financial Management

Knowledge and Skills

Driving business unit efficiency and target achievementManage partnerships and communicationStrategic and Operational Call Centre control and reportingBudgeting, expense management and auditsManagement of employees

Personal Attributes

Builds effective teams - Contributing strategicallyDecision quality - Contributing strategicallyDirects work - Contributing strategicallyBusiness insight - Contributing strategically

Core Competencies

Cultivates innovation - Contributing strategicallyCustomer focus - Contributing strategicallyDrives results - Contributing strategicallyCollaborates - Contributing strategicallyBeing resilient - Contributing strategically

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Advert closing date: 21 June 2024


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