Tele-fundraiser

2 weeks ago


Johannesburg, Gauteng, South Africa O'Brien Recruitment Full time
Are you a persuasive communicator with a passion for saving our planet? Can you inspire individuals to take action and support a cause they believe in? If so, we have the perfect opportunity for you

Our client is currently seeking a talented Tele fundraising Expert to join their dynamic Fundraising team.

As a Tele-Fundraiser, you will play a crucial role in engaging individuals over the phone and securing long-term support through debit orders.

Your ability to captivate and motivate people will drive their mission forward and create lasting change.


In this part-time role, you will have the flexibility to work
three days a week between Monday and Friday, from 8:00 a.m.

to 5:00 p.m.

We understand that success doesn't always fit within a traditional schedule, so occasional
irregular working hours may be required with the agreement of your line manager.


Criteria of employment:

  • Completed Tertiary education
  • Min 2 years sales (
    cold calling) experience required
  • Call Centre experience is an advantage
  • Have the ability to inspire people through outstanding verbal communication and interpersonal skills
  • Superb written and spoken communication skills in English and one other official South African language
  • Unshakable drive and selfmotivation to succeed and build your career
  • A selfstarter, keen, ambitious and hungry to get results
  • Proactive, organised and obsessed with sales
  • Effective at time management
  • Have a strong work ethic, be target motivated and work well under pressure
  • Passion for nature and conservation an advantage
  • Ability to work remotely as and when required

Key Responsibilities:

  • Engage private individuals by telephone to acquire committed debit order donors and supporters.
  • Conduct welcome, reactivation, upgrade, and cold acquisition calls.
  • Build rapport and trust with potential and existing donors, delivering an exceptional engagement experience and achieving a closing rate of 10%.
  • Continuously improve your knowledge of the organization's work and campaigns, ensuring potential donors are wellinformed throughout the sales process.
  • Utilize provided scripts and guidelines while adapting them to suit the needs and interests of specific donors.
  • Manage multiple calling campaigns concurrently.
  • Meet daily, weekly, and monthly targets set by the organization's Tele fundraising Performance Management Indicators.
  • Maintain highquality standards when interacting with donors, both in terms of quantity and quality.
  • Demonstrate commitment, motivation, and enthusiasm in your role.
  • Maintain a professional demeanor at all times.
  • Accurately and securely record, protect, and report fundraising and donor data.
  • Attend regular training, team meetings, and discussions to continuously improve your performance.

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