Specialist Change Manager Ftc

2 weeks ago

Johannesburg, Gauteng, South Africa Tych Business Solutions Full time

Job ID: 90778
Date Posted: Posted 52 mins ago
Location: Johannesburg
Job Title: SPECIALIST CHANGE MANAGER FTC - JOHANNESBURG - GAUTENG

Work Accountabilities:

  • Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or
  • Support communication Enable the design, development, delivery and management of key communications.
  • Assess the change Conduct impact analyses, assess change readiness, and identify key stakeholders.
  • Support training Provide input, document requirements, and support the design and delivery of training programs.
  • Complete change management assessments
  • Identify, analyse and prepare risk mitigation tactics
  • Identify and manage anticipated and persistent resistance
  • Consult and coach project teams
  • Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
  • Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan
  • Support and engage senior leaders
  • Coach people managers and supervisors
  • Support organisational design and definition of roles and responsibilities
  • Coordinate efforts with other specialists
  • Integrate change management activities into the project plan
  • Evaluate and ensure user readiness
  • Manage stakeholders
  • Track and report issues
  • Define and measure success metrics and monitor change progress
  • Support change management at the organisational level
  • Manage the change portfolio

Stakeholder Accountabilities:
Internal

  • Business, DT
External

  • Service providers, client Peers

Financial Accountabilities:

  • None

Qualifications:

  • Bachelor's Degree in IT related fields

Experience:

  • 10+ years in a corporate IT environment, in senior roles
  • 8+ years' experience in change management

Tools:

Certificates:

  • Certifications preferred but not required (Prosci's or equivalent, PMI, CAPM, PMP, PRINCE2 or PMI
  • ACPe)
Competencies (list the knowledge, skills and required behaviours of the specific role): Technical & Functional

  • A solid understanding of how people go through a change and the change process
  • Experience with and knowledge of change management principles, methodologies and tools
  • Proficiency in project management methodology, tools, and templates (includes project planning, schedule development, scope management and cost management)
  • Formidable team working skills across matrixed client, supplier, and geographically dispersed virtual teams
  • Instrumental in the use of IT methodologies, processes, and standards for project management (e.g., MS Project Server)
  • Experience in delivery that includes the use of external supplier and offshore resources
Behavioural & Leadership

  • Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals
  • Formulates effective strategies consistent with the business and competitive strategies, examines policy issues and strategic planning with a longterm perspective, determines objectives, sets priorities, and anticipates potential threats or opportunities
  • Oversees, guides, and evaluates activities of the PMO team
  • Management skills to manage more than one large program and complex projects simultaneously
  • Effective communication and interpersonal skills (including difficult negotiation)
  • Strong multitasking and interpersonal abilities
  • Must be able to work under stress
  • Ability to establish and maintain strong relationships
  • Ability to influence others and move toward a common vision or goal
  • Flexible and adaptable; able to work in ambiguous situations
  • Resilient and tenacious with a propensity to persevere
  • Forward looking with a holistic approach
  • Organized with a natural inclination for planning strategy and tactics
  • Ability to clearly articulate messages to a variety of audiences
  • Exceptional written and verbal communication skills must be able to communicate fluently in English both verbally and in writing
  • Problem solving and rootcause identification skills
  • Able to work effectively at all levels of an organization
  • Must be a team player and able to work collaboratively with and through others
  • Acute business acumen and understanding of organizational issues and challenges
  • Demonstrating the level of maturity to manage and lead by example and communicate effectively with business executives (often VP and SVP)
  • Identifies what needs to be accomplished and takes action to achieve a standard of excellence beyond job expectations
  • Understands, embraces, and integrates client corporate values into everyday duties and responsibilities
  • Identifies and responds to current and future needs by providing excellent service to internal and external customers
  • Promotes a safe work environment for coworkers and customers
  • Resourceful collaborator that builds, strengthens, and maintains

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