Service Desk Intern

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business...

Key Performance Area: Assisting with writing, editing, and revising training manuals for new and updated software and hardware Providing technical assistance for questions and problems Diagnosing and identifying system errors and other issues Following up with customers to ensure full resolution of issues Requesting feedback and/or monitoring calls and other...

Application Analysts and Service Desk AnalystsWe are seeking highly motivated individuals to join a dynamic team as Application Analysts and Service Desk Analysts.Requirements for Application Analysts: Diploma in Information Technology is essential.Requirements for Service Desk Analysts: At least 5 years of experience in service desk support. ITIL...

FULL TIME GLOBAL SERVICE DESK ANALYST POSITION:LOCATIONHead office in FourwaysREPORTING LINEGlobal Service Desk Team LeaderCONTRACT TYPEFixed TermSALARYMarket RelatedProspective candidates can view the job profile, application requirements, application procedure, commencement date and closing date on the school's websiteInspired, in line with POPIA...

The Senior Service Desk Engineer holds a pivotal role within the organization, focusing on managing and overseeing the technical aspects of the IT environment. This position involves guiding and mentoring junior team members, ensuring the operational stability of IT systems, implementing best practices, and taking a lead role in resolving advanced technical...

Manager: ICT Service Desk and End User Support Details Closing Date 2024/06/07 Reference Number SAB Job Title Manager:ICT Service Desk and End User Support Job Type Permanent Branch Corporate Services Division ICT and Knowledge Management Department ICT Help Desk and End User Support Job Grade D3 Number of Positions 1 Location - Town / City...

Our client requires the services of an Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing brand with cutting edge technology Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environmentPOSITION:Contract until December 2025COMMENCEMENT:As soon as possible...

CPurpose of the Job:To provide a Professional Call Logging, 1st and 2nd Line Response Service to Vexall Customers in order. to maintain and improve customer satisfaction levels.Key Outputs: Service Desk 1st and 2nd Response and Call Logging Provide Remote Support to Clients Call Escalation and ManagementMinimum Skills Required & Job-Specific...

_Previous experience in IT and SQL scripting experience using foreign keys required._Main Responsibilities 1st line IT and Technical support Answer all incoming calls from customers Logging and tracking of incidents and requests Assignment of tickets to the relevant department while making sure that the tickets are properly classified and prioritized Ability...

iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties will include responding to user inquiries, troubleshooting problems, and resolving technical issues related to hardware, software, and network...

Job Advert Summary:About SABSThe South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS); promote quality in connection with commodities, products and services; and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the...

Job Advert Summary:Purpose StatementTo develop, implement and manage all ICT Service Desk and End-User Support and activities, reporting and strategies on behalf of the SABS to support strategic objectives and business operations.About SABSThe South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National...

Role DescriptionThis is a contract on-site role for a Help Desk Technician. The Help Desk Technician will be responsible for providing technical support to end-users by assisting with desktop computers, troubleshooting, providing help desk support, and repairing computers.Qualifications Proficiency in Desktop Computers and Technical Support Excellent...

Job Advert Summary:Purpose StatementTo deliver effective 1st line support to SABS ICT users and to conduct maintenance of ICT equipment at SABS sites to ensure the optimal functional of ICT systems and infrastructure.About SABSThe South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS),...

Join our team as front desk coordinator/receptionist (night and day shifts)Are you a friendly and organised individual with a passion for hospitality? Do you thrive in a fast-paced environment and excel at providing exceptional guest service? If so, we have the perfect opportunity for you to join our team at our luxurious four-star lodge as a front desk...

BeBee Professionals is looking for a Help Desk Support Specialist to join our team in Vereeniging.The Help Desk Support Specialist will be responsible for providing technical assistance and support related to computer systems, hardware, or software. The successful candidate will be able to diagnose and resolve technical issues, provide end-user support, and...

About our client: One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa.About the role:They aim for 100% no tickets breached, and the Support Desk...

Job Offer: Help Desk Support SpecialistbeBee Professionals is looking for a Help Desk Support Specialist to join our team in Pretoria. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software.Requirements: Bachelor's degree in Computer Science, Information Technology, or a...

Our client in the Automotive/Mechanic industry is seeking a candidate to manage their front desk, handle phone calls, coordinate orders with suppliers, and support customers with inquiries and purchases.The ideal candidate should be energetic and ready to acquire new skills, individuals passionate about the Mechanic field will be given preference.Culture...

Duties & ResponsibilitiesWe are looking for an experienced and confident communicator to offer support in sales, develop client relationships and maintain a database of current and prospective clients. Have you got a technical wired brain? Are you not afraid of cold calling?Key performance indicators:• Direct Customer Sales to all account customers•...