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Passenger Vehicle Service Manager
2 weeks ago
DUTIES:
Includes but not limited to**:
Ability to control resources at a level commensurate with profit requirements and enhanced customer relations.
Ability to maximize departmental profitability through the sale of labour and associated products to franchise and non-franchise customers.
Supervision of staff, management of performance, discipline, and other staff management related functions.
Ability to ensure Service Department achieves budget objectives through daily, weekly, and monthly monitoring and control of accounts, operating controls, and composite figures.
Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity, and sales.Ability to ensure excellence in customer service.
Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales.
REQUIREMENTS:
Red Seal Technician qualification a Bonus
Matric (Grade12)
Drivers License
Clear Criminal Record
Qualified Technician (Motor Mechanic Diesel or related Trade Qualification)
Relevant post matric qualification in Management will be an advantage.
Fully computer literate - Microsoft package
Experience in automate or Kerridge will be an advantage
Experience in workshop management with a premium brand will be an advantage.
EXPERIENCE AND SKILLS:
Sound technical knowledge
Customer Focused management
Excellent negotiation skills
Excellent people management skills
Performance Driver and Driven
Minimum of 3 years' experience in managing a passenger vehicle workshop
Good communication skills (verbal and written)
Good management skills
Business and financial acumen
Organizing and planning ability
Customer service driven
Pro-active and problem-solving abilities
- If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
For further information please feel free to contact Hayley at Select Motor Recruitment
Applications should be submitted no later than Friday, 9th February 2024
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