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Dutch Speaking Customer Service
2 weeks ago
Dutch Speaking Customer Service & Sales Representative (Fully Remote)
Our client is a global contact center outsourcing company that specialises in providing customer support and back-office services. With contact centres in strategic locations
robust quality assurance processes.
Job Type:
Remote | South Africa
Salary Range:
R CTC Per Annum
Requirements:
- Fluent in Dutch (B2) and EnglishCompleted MatricFibre Line 10 mbps / 5 mbpsSouth African Citizenship or Identification
Benefits40 hours per week, 8-9 hour shifts per day-Training: 4 weeks (Fully paid)
Probation period: 4 monthsHealth Insurance Benefit (Paid for by the company)
ResponsibilitiesWork for prestigious airline clients on various work streamsAssistance to passengers with pre and post flight departure travel-related queries in the customer relations department in Dutch and EnglishWork on airline reservation systems and handle voice calls in Dutch and EnglishDaily interaction with international passengers with queries and complimentsMeeting key performance indications and meet expected client service levels
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