Retail Business Manager Inland

2 weeks ago


Johannesburg, Gauteng, South Africa bp Full time
Location

  • South Africa
  • Johannesburg
  • Travel required
  • No travel is expected with this role
  • Job category
  • Sales
  • Relocation available
  • This role is not eligible for relocation
  • Job type
  • Professionals
  • Job code


RQ06133
  • Experience level
  • Intermediate
Job summary

Entity:

Customers & Products

Job Family Group:

Sales Group

Job Summary:

Be part of the transformation


By 2025, we aim to be a different kind of energy company, one that continuously puts convenience at the forefront of how people live.

Because we are led by our purpose to reimagine how we can improve people lives, we will listen and work with others on our transformation journey to redefine convenience, expand our footprint and develop distinctive non-fuel offerings.


With over 500 outlets, we impact the lives of millions of South Africans everyday providing solutions to start and end your day.

We're leading innovation through partnerships beyond fuel creating new experiences and opportunities.


We remain invested in South Africa, and we invite you to be part of this journey - a path of self-discovery, growth, and transformation.

It's one that requires creativity, purpose, and energy.

It's a journey that will take you through different phases of your life, each with opportunities to fuel a new future in retail and convenience.


The Retail Business Manager has the overall accountability for the full P&L of their respective network within a defined geography comprising of Company owned and dealer/franchise operated sites.

This means being an active P&L driver, implementing commercial plans to increase fuel and convenience revenue.

They will own and develop the area strategy in line with the business performance plan and in accordance to HSSE, legislative and operating standards.


Key Accountabilities:

  • Spend 80% of the time interacting with business partners and provide leadership to increase sales and deliver financial business plan.
  • Monitor key performance indicators and performance trends and take appropriate actions to address issues to optimise the business and deliver best in class customer service.
  • Ensures that the Operator understands and delivers against their contractual obligations and execute the offer and operating standards as prescribed and taking appropriate action if contractual breaches exist.
  • Provide coaching to the dealer and staff to take action and achieve both operational excellence and business results. Show courage to hold themselves and others accountable for nondelivery. Management of unusual events to keep area operating to plan and standard.
  • Review store environments and key business indicators within the area to identify problems, concerns and opportunities.
  • Deliver Operational excellence across all stores by addressing weakness or opportunities. Enable full compliance with legislation and company policies and procedures and to deliver and maintain consistent operating and merchandising standards.
  • Transparent and purpose driven planning for site visits. Site visits to be priority based with frequency determined on needs.
  • Quarterly meetings held with territory to ensure alignment. Notes and minutes of site and quarterly meetings to be available upon request.
  • Build strong relations based on trust and honest discussion with site and support teams.
  • Participating through providing input into network Development opportunities.
  • One of the key performance indicators is aligning the project activity sets with demand forecasting.
  • Utilise existing tools and reports (eg. SoC, MPF, Power BI, MM scores, other standard reports) to communicate effectively and accurately during site visits.

Job Holder Requirements:

(Minimum education, experience & capabilities)

Education

  • A Bachelor's degree in Business, Marketing and/or Sales
    Experience
  • Minimum of 4 years of working experience within a sales environment. Previous retail experience desirable. Some critical requirements desirous in this role
  • Proven ability to lead, coach and motivate others to deliver outstanding performance
  • Sound financial awareness with ability to interpret financial and key performance indicators into clear actions to deliver performance improvement
  • Selfmotivated and performance driven with a passion for retailing excellence
  • Successful track record of results & goal achievements, improving year on year performances
  • The ability to work under pressure and handle challenging situations and always striving to do the right thing
  • Excellent communication and people skills being able to mentor and coach site staff to drive sales and ensure best in class execution
  • Ability to understand contents of legal contract and basic interpretation thereof
    Skills & Competencies
  • Strong influencing and networking skills
  • Strong analytical capability, commercial acumen and high attention to detail
    Travel Requirement
No travel is expected with this role

Relocation Assistance:

This role is not eligible for

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