Outbound Call Centre Team Leader

3 weeks ago


Cape Town, Western Cape, South Africa Alpha Konnect Full time

Job description
Manager Job Summary
We are searching for experienced and young talented Team Leaders/Managers to join our company.

You'll be responsible for guiding and supporting teams directly under your supervision by organizing resources, inspiring employees, and maximizing output.

Our manager must be a masterful communicator, organizer, and charismatic team player.

You are not expected to carry out all of the work yourself, but you will at least be expected to make sure it is completed by the teams working below you in a timely manner.

Manager

Responsibilities:

  • Providing direction to team members, including constructive criticism and positive feedback to support personal development and ongoing improvement
  • Defining responsibilities and roles needed to successfully fulfill the team's objectives
  • Supporting the development of new hires through coaching and training
  • Recruiting and hiring new team members
  • Helping to come up with or assess the team's achievement of key metrics
  • Collaborating with other managers to solve problems across departments
  • Promoting a healthy and productive work environment
Manager Requirements and Qualifications

  • High Energy levels Required
  • Excellent people skills, and creative problemsolving skills

Salary:
R8, R10 000 per month

Hours: 8am -7pm

Mon-Friday

3 Saturdays per month are required.

Salary:
R8, R10,000.00 per month

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