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Technical Administrator
2 weeks ago
Education/ Skills /Qualifications
- Grade 12 / Senior certificate
- At least 2 years' experience in admin intensive role
- Meticulous attention to detail
- Ability to juggle many tasks in parallel without lowering your quality bar
- Technical IT knowledge a benefit
- Strong communication skills
- Ability to work under pressure and resolve customer conflict
- Strong knowledge of Microsoft Word, Microsoft Excel and Microsoft Outlook recommended
- Able to communicate with different levels of customers, all the way up to executive level
- Must be a team player
Areas of responsibility:
- Booking of CRO's (Customer repair order / Job card) and RMA's (Return merchandise Authorization)
- Receiving of CRO/RMA goods
- CRO/RMA Credits
- General technical administration/filing/document processing
- Book CRO Courier Collections
- Follow up on completed CRO returns
Remuneration details
- Basic Salary
- R7000
Monthly KPA bonus
- R1500
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