Service Administrator/Technical Scheduler
2 weeks ago
Key Responsibilities:
- Administrative Duties:
- Handle service requests through phone, email, or in-person visits.
- Maintain accurate records of inquiries, requests, and resolutions.
- Coordinate with departments for timely issue resolution.
- Prepare reports on activities, trends, and feedback.
- Develop procedures to streamline operations.
- Technical Scheduling:
- Schedule appointments based on customer needs and technician availability.
- Confirm appointments and provide necessary information to customers.
- Coordinate with technicians for appointment readiness.
- Monitor progress and manage any conflicts or delays.
- Optimize schedules for efficiency.
- Experience in customer service or administrative roles.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficient in computer software for data entry, scheduling, and communication.
- Proactive problem-solving approach towards customer needs.
- Familiarity with Samsung products and technical terminology.
- Knowledge of Microsoft suite (Excel, Word, Outlook).
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Service Administrator/Technical Scheduler
1 month ago
Sandton, South Africa Flink Recruitment Full timeOur Client is looking for a Service Administrator/Technical Scheduler, located in Sandton.Key Responsibilities:Administrative Duties:Handle incoming service requests via phone, email, or in-person visits.Maintain accurate records of customer inquiries, service requests, and resolutions.Coordinate with various departments to ensure timely resolution of...
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Service Administrator/Technical Scheduler
2 months ago
Sandton, South Africa Adzuna ZA B C2 Full timeKey Responsibilities:Administrative Duties:Handle incoming service requests via phone, email, or in-person visits.Maintain accurate records of customer inquiries, service requests, and resolutions.Coordinate with various departments to ensure timely resolution of customer issues.Prepare reports on service activities, including trends, performance metrics,...
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Service Administrator/Technical Scheduler
2 months ago
Sandton, South Africa Flink Recruitment Full timeKey Responsibilities:Administrative Duties:Handle incoming service requests via phone, email, or in-person visits.Maintain accurate records of customer inquiries, service requests, and resolutions.Coordinate with various departments to ensure timely resolution of customer issues.Prepare reports on service activities, including trends, performance metrics,...
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Service Administrator/Technical Scheduler
2 months ago
Sandton, South Africa Flink Recruitment Full timeKey Responsibilities: Administrative Duties: Handle incoming service requests via phone, email, or in-person visits. Maintain accurate records of customer inquiries, service requests, and resolutions. Coordinate with various departments to ensure timely resolution of customer issues. Prepare reports on service activities, including trends, performance...
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Senior Compliance and Scheduling Administrator
2 weeks ago
Sandton, South Africa Raizcorp Full timeWhat are we looking for?Raizcorp is looking for a highly diligent administrator with strong experience in compliance monitoring and learning scheduling. The role works very closely with around 500 entrepreneurs on learning and coaching development programmes. It includes scheduling all their learning and coaching sessions, keeping them up to date with all...
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Hod Technical Services
2 weeks ago
Sandton, South Africa SGS Full timeCompany DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job Description:To perform the role of Head...
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Technical Administrator- Marketing
2 months ago
Sandton, South Africa Regenesys Full time**Overview** Supporting marketing with all technical administration duties relating to technical projects and managing deliverables for these projects. Oversee both hard and soft document control. Co-ordination of technical information and specifications. Provide technical support to the marketing team. Important skills required for the technical...
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Technical Claims Administrator
2 weeks ago
Sandton, South Africa PPS Recruitment Full timeA member of the PPS Life Insurance Operations Accounts team reporting to the Team Leader Claims Administration. This role will be responsible for all the technical administration in the Claims Administration department.This will include working across all areas in Servicing and Administration with the ability to process in all facets of the department and...
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Technical Administrator- Marketing
2 weeks ago
Sandton, South Africa Regenesys Full timeOverviewSupporting marketing with all technical administration duties relating to technical projects and managing deliverables for these projects. Oversee both hard and soft document control. Co-ordination of technical information and specifications. Provide technical support to the marketing team. Important skills required for the technical administrator...
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Servicing Administrator
2 weeks ago
Sandton, South Africa Discovery Ltd. Full timeBusiness Unit:Discovery LifeFunction:Client ServiceDate:27 Jun 2023- Discovery Life Servicing AdministratorAbout Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of...
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Servicing Administrator
2 weeks ago
Sandton, South Africa Discovery Ltd. Full timeBusiness Unit:Discovery LifeFunction:Call Center / Contact CenterDate:18 Jun 2024- Discovery Life Servicing AdministratorAbout Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with...
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Technical Service Manager
2 weeks ago
Sandton, South Africa Hill Appointments Full timeLocation: Sandton, Johannesburg - Hybrid Salary: R R45 000 per month CTC and negotiable depending on skills and experienceOur client is a multi-award winning, well-established software solutions business that specializes in document management solutions. They are looking for a highly motivated Technical Manager to join their team and take charge of the...
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Delivery Administrator
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Sandton, South Africa BUI Full timeResponsibilities Include, but are not limited to the following: - Assist Delivery Managers with the tracking of engagements. - Ensure correct company processes are followed. - Document Action Items and next steps for all engagements - Follow up with Team members to ensure the completion of tasks within timelines - Escalate any engagement concerns to...
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Technical Project Manager
4 weeks ago
Sandton, South Africa Digitas Full time**Company Description** We are the connected marketing agency, a full-service agency with modern creative & media, data, and technology services all under one roof. We are connected in the way we think and the way we work. At the heart of our company are great people that we call Unicorns. Our Unicorns are open, bold, and curious and love to solve complex...
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Sandton, South Africa Discovery Ltd. Full time**Business Unit**:Discovery Central Services**Function**:Information Technology**Date**:6 Mar 2024- Discovery -Group Information Services- Batch Processing Communications Administrator**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who...
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Project Administrator: Customised Audits
3 weeks ago
Sandton, South Africa SGS Full timeCompany Description SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world. **Job Description**: The Project Administrator, in conjunction...
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Client Services Administrator
4 weeks ago
Sandton, South Africa Momentum Corporate Full time**Introduction** **Role Purpose** - Provide quick and accurate administrative support, to enable the client service area to deliver a professional service to clients within Service Level Agreements and legislative / compliance requirements.**Requirements**: - 1 2 years relevant experience (essential) Exposure to the insurance or financial services industry...
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Technical Claims Administrator
4 weeks ago
Sandton, South Africa PPS Recruitment Full timeA member of the PPS Life Insurance Operations Accounts team reporting to the Team Leader Claims Administration. This role will be responsible for all the technical administration in the Claims Administration department.This will include working across all areas in Servicing and Administration with the ability to process in all facets of the department and...
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Technical Supervisor
3 weeks ago
Sandton, South Africa Bidvest Facilities Management Full time**ROLE PURPOSE** To ensure that there is an attainment of the business unit’s objectives, the creation and maintenance of the infrastructure, the establishment of standards of service, and the provision of amenities that create the working environment that supports the operating needs of all tenant. **MAIN OUTPUTS** - Ensure the day-to-day provision of...
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Technical Services Manager
2 weeks ago
Sandton, South Africa RPO Recruitment Full timeOur client is seeking a Technical Services Manager to join their team.Responsibilities: Oversee and Manage the Technical Services Department To manage the company's adherence to the legislative aspects relating to quality and food safety through the effective management of Quality and Food Safety systems Ensure certification to the FSSC 22000 and the BRC...