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Sales Operations Administrator
2 weeks ago
Job Advert Summary:
WHO ARE YOU?
You are the Sales Guru supporting all the salesmen in the field.
WHO ARE WE?
QMart is one of South Africa's leading Prepaid Sim Card Distributors, strategically partnered with all the Major Networks in South Africa.
Minimum Requirements:
SKILLS IN YOUR BACKPACK
- Grade 12 / Higher Certificate;
- Appropriate knowledge in compiling Excel reports.
Duties and Responsibilities:
WHAT YOU'LL DO HERE
Sales Support Monitoring salesman activities daily on:
- Start and end times
- Stock dispatched
- Commission paid
- Duration of visits
- Vehicle tracking
- New dealers signed up
- Planning salesman schedules
- Updating salesman on their daily, weekly & monthly performance
- Telephonic training and support on all new processes that need to be implemented
- Compiling monthly expenses for payment(deductions/commissions/overtime)
- Customer Support
- Assisting customers with telephonic support on all QMart and Hello Group products.
- Resolving and escalating customer queries regarding payments (commission/ongoing revenue payments/cash outs) in the quickest manner.
- Attending to requests from dealers or distributors (stock needed, signups requested) and ordering their requests on the system.
- Monitoring and tracking salesmen on their marketing and branding activities and providing daily feedback.
- Assisting and monitoring sales representatives with stock, technical, performance, human resource and planningrelated queries
- View salesman performance for the month (area, province, dealers).
- Daily communication with Sale Manager on the Salesman's performance, activities and actions for the week
- Ensuring that monthly stock takes are completed accurately and timeously by all salesmen.
- Compiling monthly quizzes to send out to the relevant salesman.
- Update salesman on Unique Visits, Electronic Sales, Area performance.
- Checking daily new dealercreated reports.
- Ensuring that all forms are received and are in order for dealers that have been created monthly.
- Stock
- Promoting QMART and other Hello Group products and services.
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