Assistant General Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa Adroit HR Consultants Full time
My client a well know hotel group in the hospitality industry is seeking to employ an Assistant General Manager whom will be responsible for providing first-class services to the hotel to deliver an excellent service whilst ensuring guests are always satisfied with their stay


The role is for a friendly dynamic individual whom will strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.


As Assistant General Manager, you will join a team that is passionate about delivering exceptional service as support to the hotel General Manager.


Key Responsibilities:

Supports the smooth running of the hotel, where all areas are maintained to the highest levels

  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
  • Organizing meetings with hotel department heads to address changes to policies and assess progress
  • Ensuring all hotel staff comply with operational and service standards, in addition to hotel policies and procedures
  • Training and developing hotel staff to achieve their career goals and become more successful in their roles
  • Identifying strategic goals for the hotel and communicating the importance of achieving those goals to staff
  • Helping resolve guest complaints and booking and billing issues
  • Managing the profitability of the hotel, overseeing revenue targets and creating budgets for individual departments
  • Greeting guests and inspecting their rooms to ensure they're clean and satisfactory
  • Maintaining the hotel's physical properties and arranging for repairs, if necessary
  • Ensuring that the hotel meets all health, safety and security laws and regulations
  • Planning and implementing hotel marketing campaigns to attract new guests
  • Organizing and planning all events on the hotel's property, such as conferences, weddings and special gatherings
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  • Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
  • Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships whilst promoting the company culture and values.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required.

Minimum Requirements:

  • 4 years experience in a General Manager role in hospitality International hotel group experience will be advantageous
  • Matric/ relevant qualification

Key Attributes

  • Ability to find creative solutions taking ownership for duties and tasks assigned
  • Personal integrity, with the ability to work in an environment that demands excellence
  • Handson approach with a cando work style
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry
  • Experience of working with IT systems on various platforms
  • Strong communication skills

Job Type:
Permanent

Application Question(s):

  • Do you have hospitality HRM experience?
Application Deadline: 2023/03/31
  • Admin Assistant

    2 weeks ago


    Durban North, KwaZulu-Natal, South Africa General Insurance Brokers Full time

    Roles & Responsibilities Answering the telephone and routing them to the relevant department Providing administrative support to the management team. Assisting with general admin tasks & willing to be a general all rounder Managing and organizing paperwork, files, and other office records Assisting with the preparation of presentations and reports...


  • Durban North, KwaZulu-Natal, South Africa General Insurance Brokers Full time

    Roles & Responsibilities Answering the telephone and routing them to the relevant department Providing administrative support to the management team. Assisting with general admin tasks & willing to be a general all rounder Managing and organizing paperwork, files, and other office records Assisting with the preparation of presentations and reports...


  • Durban North, KwaZulu-Natal, South Africa General Insurance Brokers Full time

    Roles & Responsibilities Answering the telephone and routing them to the relevant department Providing administrative support to the management team. Assisting with general admin tasks & willing to be a general all rounder Managing and organizing paperwork, files, and other office records Assisting with the preparation of presentations and reports...

  • General Assistant

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Tsebo Group Full time

    We are recruiting for a General Assistant to join our team. The General Assistant will assist the cooks and chefs with food productions and preparations, serves food, and keeps the kitchen and dining area clean. As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over employees, the...


  • Durban, KwaZulu-Natal, South Africa La Parada Suncoast Full time

    La Parada Suncoast is seeking an experienced Assistant General Manager to assist in running our new restaurant. The Assistant General Manager will be responsible for the assisting and supporting the General Manager. Assist with supervision, performance management and effective delegation to various junior managers and staff to ensure an efficient and...


  • Durban, KwaZulu-Natal, South Africa Novus Holdings Full time

    Job Desciption: Assisting the Machine Operator at the paper machine. Conduct general cleaning pertaining to the fulfilment of the task. Maintain good housekeeping. Adherence and compliance to OHS act. Ad hoc tasks which may arise.Key Duties and Responsibilities: Assisting the Machine Operator at the paper machine. Conduct general cleaning pertaining to the...


  • Durban, KwaZulu-Natal, South Africa Bin Otaiba Hotels Full time

    Assitant General Manager / Hotel Manager - 5 Hotel - Durban, SAAbout the jobThe Assistant General Manager / Hotel Manger is responsible for all aspects of the operations at the property through the coordination of the Divison managers and Head of departments. The Hotel Manager carries the responsibility for being the of being the ambassador for the brand,...

  • General Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa HotelJobs Full time

    Premier Hotels & Resorts is recruiting for a General Manager to manage and take control of our beautiful Resort at Sani Pass.The role of the General Manager is to provide the leadership expertise that ensures the effective and efficient operation of the hotel, including, but not limited to, the quality and legal defensibility of services provided, and the...


  • Durban, KwaZulu-Natal, South Africa Incdreams Recruitment Full time

    GENERAL OFFICE ADMINISTRATION ASSISTANT / PADESCRIPTION OF JOB:Customer & supplier liaisonRelief switchboard operation and reception dutiesGeneral Office Administration (Filing, Typing of correspondence, reports etc)Administration on MS Excel & Pastel AccountingStock, supplier and invoice capturing in Pastel AccountingAssistance with control of processed...


  • Durban, KwaZulu-Natal, South Africa RJPersonnel Full time

    2years Attending to export enquiries and quotations as requested by customers. Obtaining Freight Forwarding quotations in accordance with relevant Work Instructions. General follow up on Export enquiries and quotations Receive and process orders from export customers Create and control all export documentation in accordance with relevant Work Instruction...


  • Durban, KwaZulu-Natal, South Africa HotelJobs Full time

    Our beautiful property situated in Durban, North beach, has an exciting opportunity for a dynamic and experienced individual to join our team as the Deputy General Manager.Key Responsibilities: Assisting the General Manager in his daytoday operations of the resort Ensuring compliance with all relevant safety codes, regulations, and industry standards....

  • General Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa Job Crystal Full time

    Job Title: General ManagerSalary: Market RelatedArea: Durban, KZNA company specializing in the production and distribution of highly effective, all-natural, and 100% bio-degradable household cleaning products is currently seeking a General Manager to play a pivotal role in overseeing sales representatives, collaborating with the marketing team, managing...


  • Durban, KwaZulu-Natal, South Africa Isilumko Staffing Full time

    We are currently looking to employ a Office Cleaner/General Assistant based in Durban.**A wonderful career opportunity awaits you.Requirements: Sober habits and punctual. Clear criminal record. At least three years of experience in an office environment. Fluent in English. Minimum of a Grade 10 qualification. Entry level Microsoft Office...

  • General Assistant

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa JAM Clothing Full time

    Pump up the JAM, Pump up your CAREERJAM is no ordinary Company. The words, conventional and average are not part of our vocabulary.It takes a front footed, passionate person to exceed in JAM. We love people that think out the box & who are able to bring the best out of other people whilst maintaining world class standards.So if you want to work hard and make...

  • General Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa GAP Consulting Full time

    KwaZulu-Natal, Durban Auto Component Manufacturers, Remanufacturers & Retailers R R Annually Job ref: CM000077/JS Vacancy type: PermanentSHIFTINTOHIGHCAREER by joining an Automotive Component Manufacturing Company that seeks the expertise of a General ManagerMinimum Requirements: Minimum 10 years experience in the Automotive Component Manufacturing Industry...

  • General Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa The Perfect Placements Full time

    Our client a supplier of fresh produce is looking for an experienced General Manager to join their team. The GM must be proactive, use initiative, have excellent organisational, management and communication skills, possess strong analytical and problem solving abilities. _This position reports to the Director._Roles and responsibilities include but not...


  • Durban, KwaZulu-Natal, South Africa StaffCentral Consulting Full time

    Job Duties/Responsibilities will include:Provide a full range of personal and executive secretarial support to the Directors including general administration work (as well as MD if required).Full management of Directors electronic diaries, organising meetings, assessing priority of appointments and reallocation as necessary.Manage Directors travel...

  • General Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa FREEDOM STATIONERY Full time

    Position Title: General ManagerLocation: DurbanDepartment: ManagementReports To: Executive ManagementEmployment Type: Full-TimePosition OverviewFreedom Stationery, a leading name in the stationery industry, is renowned for its high-quality products and commitment to innovation and customer satisfaction. We are looking for a dynamic and experienced General...


  • Durban, KwaZulu-Natal, South Africa Insphired Recruitment Solutions Full time

    Our client in the Medical industry is currently looking for an Assistant Operations Manager, in Durban.Responsibilities: ISO Application and ensuring standard operating procedures are maintained. CSD updates and reports. BEE updates. Serr Synergy liaison for Employment Equity. Serr Synergy Liaison for Skills Development/Training. Drafting employee skills...

  • Truck General Manager

    2 weeks ago


    Durban, KwaZulu-Natal, South Africa GAP Consulting Full time

    KwaZulu-Natal, Durban Commercial Vehicles Admin Dept Market Related | Negotiable Job ref: Com000374/CH Vacancy type: PermanentSHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of an experienced Truck General ManagerMinimum Requirements: Must have 46 years experience as a General Manager within the Heavy Commercial Truck Industry A...