General Manager

2 weeks ago


Durban, KwaZulu-Natal, South Africa HotelJobs Full time

Premier Hotels & Resorts is recruiting for a General Manager to manage and take control of our beautiful Resort at Sani Pass.


The role of the General Manager is to provide the leadership expertise that ensures the effective and efficient operation of the hotel, including, but not limited to, the quality and legal defensibility of services provided, and the achievement of stated operational goals and profitability objectives.

Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality.

Participate in total hotel management as a member of the Hotel Executive Committee.


To implement and maintain the required operating standards of the company throughout all departments, thereby exceeding client expectations, realising fair market share and driving positive shareholder results.

This will be achieved through a disciplined people approach that embraces an ethos of engaging individuals with the correct hospitality fit, training and developing them to their full potential and ensuring a personal growth plan.


Requirements:

  • Bachelor's Degree required, preferably in Hotel/Restaurant or Business Administration, or equivalent education/experience required.
  • Minimum of six years' hotel management experience required.
  • Exceptional Guest Relations skills
  • Ability to manage staff
  • Understanding and ability to manage the different departments
  • Ability to plan ahead and problem solve
  • Financial experience in budget control, stock takes and stock control
Staff Management

  • Wage costs and staff welfare
  • Staff discipline
  • Staff training
Financial

  • Budget control and ensuring budgets are maintained
  • Stock control and stock takes
  • Maintain the correct allocations of expenditures
Rooms Division

  • Manage the housekeeping, maintenance and front office departments in conjunction with your HOD
  • Ensure the hotel maintains the required standards aesthetically
Food and Beverage, Events and Kitchen

  • Ensure costs are maintained as per the required standard
  • Assist with Events planning and execution
  • Assist with menu planning and cost control

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