TS Implementation Engineer

2 weeks ago

Johannesburg, Gauteng, South Africa NTT Full time

NTT is a prominent global IT solutions and services organization that focuses on leveraging people, data, and technology to build a more sustainable future.

In today's interconnected world, building strong connections is essential. By uniting skilled individuals, top-notch technology partners, and emerging innovators, we assist our clients in tackling major technological, business, and societal challenges.

Looking to join our team?

Responsibilities include setting up and installing technical systems, applications, or process designs for client's technology solutions. Working closely with clients to manage access, transfer data, document processes, and provide training. Testing and troubleshooting system functionality, documenting technical issues for resolution, and offering insights for product and process enhancements based on client feedback.

About the Role as a TS Implementation Engineer (L3) at NTT:

  • Interact with clients onsite to meet complex solution requirements.
  • Elevate unresolved issues to relevant third parties and respond to escalated client requests.
  • Write reports, proposals, and maintain project documentation.
  • Guide junior Engineers and Technicians, coordinate team activities, and assist with problem management.
  • Take ownership of relevant technologies and demonstrate good project management skills and customer engagement.
  • Requirements include a Computer Science/Information Technology Degree, project management certification, and solid work experience in technical implementation engineering roles.

Skills Summary:

  • Configuration Management, Installation Management, Problem Resolution, Report Writing, Root Cause Analysis, Solution Design, Troubleshooting.

Work Environment:

Equal Opportunity Employer:

NTT values diversity and is committed to providing a discrimination-free environment. We do not discriminate based on various factors and strive to create a workplace where everyone feels included and respected.

Why Choose a Career at NTT:

  • Experience being part of a global pioneer, collaborating with Fortune 500 clients and leading technology partners worldwide.
  • Work with cutting-edge technology backed by a rich history of technological innovation.
  • Make a meaningful impact by shaping the future for clients and communities globally.
  • Thrive in a connected working environment that promotes flexibility, connection, and well-being.
  • Benefit from personalized career development plans and extensive learning opportunities.

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