Head of the Shared Services Centre

JOB TITLE - HEAD OF SERVICE CENTRE Reporting to the Managing Director and assuming an important, managerial and strategic role within the wider management team, the Head of Service Centre is responsible for the company’s local and offshore Managed Services operation. This key individual must be technically minded with an exceptional customer focus, have...

Head of Finance Operations is responsible for executing the financial operations strategy, driving the operational aspects of Finance shared services, defining the service proposition and managing key relationships with the business streams. The role defines the strategy of the transactional processing environment to ensure robust and efficient processes...

SERVICE CENTRE COORDINATOR - WEST RAND - R20000 to R25000 The Right Company are currently looking for a Service Centre Coordinator for a FMCG client on the West Rand to coordinate and assist with the day-to-day management and oversight of the Service Centre Main Duties and responsibilities will include: - Coordinate and maintain Service Centre processes...

Job Purpose:The Head of the Managed Services Operations Centre (MSOC) will lead and manage the Managed Services Operations Centre, ensuring exceptional service delivery in line with client needs and business objectives. This role is critical in ensuring that proactive monitoring, incident resolution, and service improvements are continually aligned with the...

Gauteng, Johannesburg - R 720 000 - R 960 000 Annually Cost To Company- Role: Incident and Problem Manager: Shared Services (ISP) Location: Johannesburg A leading ISP/ICT company is looking for an Incident & Problem Manager who will be accountable for managing the major incident process for Urgent and High business impacting incidents, ensuring that customer...

An investment company based in Johannesburg is seeking an established, confident individual to head up their shared services team. Experience Requirements: · CA (SA) / MBA · 7 - 10 years experience in a Senior Finance leadership role. · Experience in managing a service delivery-orientated team. · Financial Services experience Should you meet the minimum...

Strategic Head of Call Centre Management Bank/Fin Services/Insurance ~ Telecommunications ~ Call Centre BPO Johannesburg - Gauteng - South Africa We are currently seeking a Strategic Head of Call Centre Management who will be responsible for overseeing and leading the strategic direction and alignment of all call centre infrastructure, both internal and...

**About InsidEntity**We are InsidEntity, a dynamic organization that values excellence in customer service.As a Customer Service Operations Head, you will play a key role in driving the success of our call centre team.The ideal candidate will have strong experience in call centre management and customer service, proven analytical abilities, knowledge of...

**POSITION **:Sales and Service Contact Centre Manager** **Location **:Braamfontein** **Department **:Contact Centre** **Reporting to **:Business Unit Head** **Mission of South Point** South Point Management’s mission is to be a **_leading _**provider of **_clean, convenient, safe_** and **_affordable student _**accommodation **_nationally_**. We...

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

**CALL CENTRE/ADMIN AGENT - JOHANNESBURG - R16000 max** The Right Company are currently recruiting for Call experienced Centre/Admin Agents for an FMCG client in Johannesburg to do all Service Admin duties, logging of jobs, updated of Inhouse systems, client and internal productivity reports, customer queries and follow ups etc. Duties and Requirements: -...

**Requisition Details and Talent Acquisition Contact** - Req: 124044- Closing Date: TBC- Lebohang Monate**Job Family** - Sales And Services **Career Stream** - Call Centre (Service) **Leadership Pipeline** - Manage Others **Job Purpose** - To manage and lead call centre agents to enable them to achieve their deliverables in line with Nedbank...

**DUTIES**:The Head of School will be forward looking and provide the academic leadership and vision to set and lead, in consultation with staff, the direction of the School within the wider mission of the Faculty and University. The Head will strengthen multi - and inter-disciplinarity within the School, while respecting the integrity of the individual...

About the RoleWe are looking for a highly motivated Call Centre Operations Head to lead our team of CLOs at Recruitment Dynamix (Pty) Ltd. In this position, you will be responsible for managing and developing a high-performing team to meet performance standards.Responsibilities:Manage KPIs in real-time and provide coaching as necessary.Conduct performance...

Head of IT Bank/Fin Services/Insurance ~ Call Centre BPO Johannesburg North, Johannesburg - Gauteng - South Africa You will report to the CEO and work closely with the other department heads. The IT department currently consists of 12 staff which includes helpdesk and desktop support, system/network administrators and developers, all of whom will report to...

Our client is a leading and diversified business in the automotive sector with a growing international presence. They have a fully integrated business model and represent the most respected global vehicle brands. Our client is committed to environmental, social, and governance (ESG) practices and drives sustainable growth through stakeholder engagement. As...

Reporting to: HOD: Learning, Teaching and Assessment **Requirements**: - Minimum requirement is a relevant Master’s degree (preferably specialising in Education Management/leadership), preferably a Doctorate. - At least 7 years’ experience/development in the relevant field which would include at least 5 years’ experience in a Higher Education...

**Johannesburg South** A leading global premium group based in Johannesburg South is seeking a Head of Accounts Receivable and Billing Manager to join their team. The incumbents responsibilities will include but are not limited to: - Billing - Management of AR business communication - Management off debit order processing & cash receipting - Management off...

Company Description - Join us a Rewards & Share Scheme Specialist where you will support the Rewards Team with rewards related data analytics, calculations, and the administration of the share scheme. **Finances are vital. You’ll help us see where we’re going.** Anglo American aspires to become the most valued mining company in the world, and to...

**Requisition Details & Talent Acquisition Contact** - REQ 135825- Tshego Semenya- Location: Sandton- Closing date: 10 September 2024**Cluster** - RBB**Career Stream** - CALL CENTRE (Service)**Leadership Pipeline** - Manage Self: Technical**Position** - Service Centre Agent**Job Purpose** - To provide professional and efficient call services in order to...