Student Journey Officer/Customer Service Consultant
4 weeks ago
Job title : Student Journey Officer/Customer Service Consultant (JB4148) jobs in Western Cape
Job Location : Western Cape, Cape Town
Deadline : April 20, 2024
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Educational requirements:
Minimum requirement of Grade 12 however a post school qualification more advantageous Minimum 1 years proven experience in academic and programme administration Technical knowledge of integrated quality assurance administration in order to comply with accreditation criteria Knowledge of which programmes are regulated by which regulatory body – DHET, CHE, UMALUSI, QCFTO, SETAs and professional bodies such as SABPP Technical skills in the use of the ICAS student information system Organized administration systems and practices that adhere to policies and procedures MS office proficientDuties and Responsibilities:
Administration of the student onboarding process. From application to registration, enrolment and orientation Academic department administration student records, academic reports and certification/graduation Student success and retention including student query management and resolution Programme facilitation, including assessment administration, materials, textbooks and resources Student and lecturer surveys and feedback per programme General administrative tasks*Administrative / Management jobs in south africa
*Student Journey Officer/Customer Service Consultant (JB4148) in Cape Town
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Cape Town, South Africa Recruitment Full timeStudent Journey Officer/Customer Service Consultant (JB4148)Century City Town, Western CapeMarket RelatedThe Student Journey Officer is responsible for all administrative tasks associated with the HET/NATED and FET programmes that are offered at the campus. Aligned to policies and procedures, the Programme Administrator provides both administrative and...
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