Student Journey Officer/Customer Service Consultant

4 weeks ago


Western Cape Cape Town, South Africa Educor Holdings Full time
Educor Holdings’s job vacancy, Career and Recruitment

Job title : Student Journey Officer/Customer Service Consultant (JB4148) jobs in Western Cape

Job Location : Western Cape, Cape Town

Deadline : April 20, 2024

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Educational requirements:

Minimum requirement of Grade 12 however a post school qualification more advantageous Minimum 1 years proven experience in academic and programme administration Technical knowledge of integrated quality assurance administration in order to comply with accreditation criteria Knowledge of which programmes are regulated by which regulatory body – DHET, CHE, UMALUSI, QCFTO, SETAs and professional bodies such as SABPP Technical skills in the use of the ICAS student information system Organized administration systems and practices that adhere to policies and procedures MS office proficient

Duties and Responsibilities:

Administration of the student onboarding process. From application to registration, enrolment and orientation Academic department administration student records, academic reports and certification/graduation Student success and retention including student query management and resolution Programme facilitation, including assessment administration, materials, textbooks and resources Student and lecturer surveys and feedback per programme General administrative tasks

*Administrative / Management  jobs in south africa

*Student Journey Officer/Customer Service Consultant (JB4148) in Cape Town



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