Client Executive

1 month ago

Stellenbosch, South Africa Marsh Full time

Marsh is the worldâs leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

MARSH is seeking candidates for the following position based in the Stellenbosch office:

Client Executive - Corporate

What you will be rewarded with:

  • An international well-established company with a strong brand and strong results to match

  • Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities

  • Stable employment and hybrid working model (3 compulsory days on-site)

We will rely on you to:

  • Responsible for service delivery to an existing client base.

  • Understand the importance of client profitability.

  • Ensure successful renewal of the insurance contracts of an existing client base.

  • Provide assistance to the New Business Team in achieving the new business targets.

  • Achieve pre-agreed new business target.

  • Provide assistance to the Regional Leader in preparing the annual budget.

  • Provide assistance with complex claims.

  • Keep abreast with the insurance markets (both local and overseas).

  • Fostering of sound working relationships with other functional business units.

  • Familiarity and compliance with all company policies, statutory and regulatory requirements.

  • Ensure that technical, claims and service delivery standards are properly implemented for the client in terms of quality management systems.

  • Comprehensive knowledge of all standards applicable in respect of the client service delivery function.

  • Ensure all products and services available within Marsh Africa are marketed to the client as appropriate.

  • Familiarity and compliance with all company policies, statutory and regulatory requirements.

  • Ensure that technical, claims and service delivery standards are properly implemented for the client in terms of quality management systems

  • Ensure that premiums are collected and properly matched internally.

  • Participation and representation on various industry forums.

  • Assist in the preparation of reports on specific projects, as requested.

  • Assist in supervision, coaching and management of performance of colleagues.

  • Undertake specified tasks as directed any management adhering to agreed timescales

What you need to have:

  • Minimum of 5 years appropriate experience in the sales and client service delivery function

  • Relevant formal qualification and AIISA (or similar) 

  • Must have RE 1

  • Must be FAIS compliant â minimum 150 credits

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law.

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