General Manager: Revenue and Yield

Found in: beBee S ZA - 4 weeks ago

Gauteng Pretoria, South Africa South African National Parks Full time
South African National Parks’s job vacancy, Career and Recruitment

Job title : General Manager: Revenue and Yield jobs in Gauteng

Job Location : Gauteng, Pretoria

Deadline : April 11, 2024

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Requirements

Be in possession of a Degree in Commerce/ Business/Statistical or related fields; a Postgraduate Qualification in Commerce/ Business or related fields will be desirable. Should have at least 5 – 10 years experience in middle to senior management in the area of hospitality, travel and tourism and/or revenue optimisation at a strategic level. Understanding of inventory management and revenue management systems and practices is essential. Knowledge of reporting tools such as PowerBi is desirable. Advanced use of Microsoft Suite (word, PowerPoint and Excel) is essential. An in-depth understanding of sales and sales management in the hotel and general hospitality industry. An in-depth understanding of revenue and pricing processes in the travel and tourism sector In-depth knowledge of dynamic pricing and revenue optimisation practices. In-depth understanding of the South African tourism sector and its value chain Familiarity with financial management Knowledge of relevant legislation. Business insight and risk awareness. Projections and assessment of macro-environment. Planning and organising. Conflict management. Presentation skills. Computer skills. Listening skills. High level of accuracy and attention to detail. Strong numerical, analytical, and research skills. General business skills. Ability to manage cross-functional projects.

Responsibilities

Oversee pricing, revenue management, sales, and distribution strategy of SANParks tourism operations nationwide and across all platforms. Oversee and guide the annual revenue budget process for tourism operations. Analyse tourism performance and make recommendations to improve long-term strategies. Create, develop and implement modern revenue management and pricing strategies and tactics for SANParks tourism operations nationwide. Develop modern and technologically driven reports and live dashboards that will inform strategic decision-making. Forecast and report on monthly, quarterly, and annual revenues, variances and budget comparisons, sales distribution reporting and customer service-related reporting. Perform and report on competitive benchmark studies, competitor analysis, environmental scanning and market trends analysis for strategic decision-making. Develop and implement best practice standards in yield management; forward booking management; inventory availability by channel; pricing control and new pricing concepts. Oversee the standards and operations of the reservations department. Oversee the tourism standards and standard operating policies, policies and procedures within all SANParks tourism operations. Oversee the implementation, management, and audit of tourism standards across the organisation. In conjunction with the IT department, ensure that all online booking processes are well maintained, up-to-date and functional. Manage contractual relationships of distribution partners in the interests of SANParks Manage contractual relationships of all trade partners and key accounts, Constantly determine and implement efficiency improvement and cost reduction interventions in relevant business processes. Maintain visibility and presence in tourism operations to gain insight into revenue management issues and provide guidance and coaching on best practices where necessary. Any other reasonable requests made by management.

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