IT Manager

Found in: beBee S ZA - 2 weeks ago

Gauteng Pretoria, South Africa Office of the Valuer-General Full time
Office of the Valuer-General’s job vacancy, Career and Recruitment

Job title : IT Manager (Pretoria) jobs in Gauteng

Job Location : Gauteng, Pretoria

Deadline : May 01, 2024

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DUTIES

Ensure that the ICT enablement requirements are met. Direct daily operations of Business Unit, analysing workflow, establishing priorities, developing standards and setting deadlines. Manages the implementation of business and systems analysis. Allocates resources where needed to resolve or support ICT related problems and queries. Ensures a designated number of resources are always providing ICT support to other Business Units within the business. Monitor ICT governance and risk management. Manage and maintain the OVG ICT governance frameworks, policies and procedures in alignment with the OVG’s IT Governance function and manage compliance thereof. Oversee day-to-day management, monitoring and reporting on systems and processes that support ICT governance. Manage business continuity & IT security. Manages the analysis, design and development of business intelligence for OVG business processes and provides data solutions related to business strategies for the OVG. Manage all third-party ICT service providers in accordance with the relevant service level agreements and regular monitoring in order to ensure that their performance is at an appropriate level. Ensures that the OVG networks and infrastructure are secure from cyber intrusions. Ensures that all OVG servers have back up facilities in case of system failures. Ensures that all OVG servers have efficient firewalls and security checks to prevent any cyber-attacks. Ensures that all employee issued devices are fitted with firewalls, anti-virus and security checks to mitigate any cyber-attacks. Manage the implementation of business and systems analysis. Assigns work to their subordinates and reviews their deliverables. Ensure the provision of appropriate document and records management. Manage data and information management. Manages the integrity and accessibility of the database. Provides direction and support for information management and security. Oversee the database administration. Implements and oversees appropriate records, information and knowledge management systems protocols, and policies. Manage application support, infrastructure support and desktop support. Manage ICT support services. Provide ICT service desk services for both software and hardware related queries. Provide infrastructure and network support. Provide problem management services and manage and resolve ICT incident management occurrences. Provide call management and customer satisfaction services. Monitor and report on the performance of ICT operations and support services.

Requirements

Formal Qualifications: National Diploma or bachelor’s degree in Computer/information Technology Studies. Job-Related Work Experience: 3 years’ experience in Middle Management. Job-Related Knowledge: Sound knowledge of multiple IT platforms/ disciplines (i.e. Operating Systems, IT facilities, IT Infrastructure, Knowledge Information Management). Disaster Recovery Planning and management abilities. Exposure to Content Management and Enterprise Resource Planning Systems and policy development and implementation will be an added advantage. Job-Related Skills: Strong Communication, Customer management, Financial Management, Interpersonal skills and conflict management. IT Project, Analytical and Decision-Making skills. Business Analysis experience to ensure implementation of business decisions. Sound knowledge of Information Technology Infrastructure Library (ITIL), COBIT and TOGAF standards and IT related legislations such as the SITA Act, POPIA and more. Planning and organising. Policy Analysis and Interpretation. Report writing. Computer Literacy (MS Word, Excel, PowerPoint, Project). Interpersonal relations. Negotiations. Project Management. Presentation skills. Communication skills. Another requirement: A valid Driver’s license.

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