Head of Quality Assurance-

At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of...

About Us: At Outworx, we are dedicated to delivering exceptional quality and excellence in all aspects of our operations. As a leading provider of BPO solutions, we strive to exceed stakeholder expectations and drive continuous improvement across our business units. Role Purpose: As the Head of Quality Assurance, you will play a pivotal role in ensuring...

At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of...

W&RSETA's job vacancy, Career and RecruitmentJob title : Quality Assurance Officer jobs in KwaZulu-NatalJob Location : KwaZulu-Natal, DurbanDeadline : May 04, 2024Quick Recommended LinksJobs by LocationJob by industries The role of this position is to:To provide a professional, efficient and effective quality assurance function and service on W&RSETA...

W&RSETA’s job vacancy, Career and Recruitment Job title : Quality Assurance Officer jobs in KwaZulu-Natal Job Location : KwaZulu-Natal, Durban Deadline : May 04, 2024 Quick Recommended Links Jobs by Location Job by industries The role of this position is to: To provide a professional, efficient and effective quality assurance function and service on...

At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of...

Hire Resolve is currently seeking a dedicated and experienced Quality Assurance Officer to join our client's team. The Quality Assurance Officer will be responsible for ensuring that all products and services meet the company's quality standards and comply with regulatory requirements. They will work closely with other departments to implement and improve...

Quality Assurance and Lab Technician Durban, KZN, R10000 - R15000 Per Month - Sector: Manufacturing - Posted: Tuesday, 15 August 2023Job Details We are on the lookout for an individual who demonstrates passion for quality assurance and takes a keen interest in the attention to detail of laboratory testing. Our newest member to our growing QA and Lab team...

4- 5 years’ experience within FMCG controlling and assuring quality, food safety, optimising processes and operations and implementing relevant systems: HACCP, TACCP and VACCP. Must be experienced in quality, food safety and hygiene related non-conformances as well as ensuring compliance with Occupational Health and Safety standards, Environmental and...

4- 5 years’ experience within FMCG controlling and assuring quality, food safety, optimising processes and operations and implementing relevant systems: HACCP, TACCP and VACCP. Must be experienced in quality, food safety and hygiene related non-conformances as well as ensuring compliance with Occupational Health and Safety standards, Environmental and...

**Job Classification** - Job Family- Credit - Career Stream- Credit Management - Leadership Pipeline- Manage Self: Technical - FAIS Affected**Job Purpose** - To evaluate the quality of calls made by call centre agents in line with Nedbank policy. **Responsibilities**: - To meet target by listening to randomly selected calls per agent. - Identify...

We are Hiring Quality Assurance Agents!! **Requirements**: - Proficiency In English (verbal and written) - International or Domestic Experience - Utilities experience Advantageous What we offer - R5250.00 Basic Salary - Performance Bonus - Permanent Contract of Employment - Career advancement Certificate - Wellness Benefits (Medical Aid Contribution +...

**Main job function** - Quality Assurance - Operate in the policy framework to monitor and evaluate implementation - Manage the resolutions registers of committees to determine adherence to achievement of quality goals - Liaise with professional bodies where required in line with institutional community engagement approach - Work in conjunction with the...

**Vacancy** 2 X Quality Agent required!!! **Job description** **Key Responsibilities**: - Identify areas of non-compliance and opportunities for improvement. - Documenting and reporting product or service quality levels. - Communicating with other team members to solve problems - Effective communication and interpersonal skills - Able to use Microsoft...

**Management** **KZN** ***: Overview The Quality Officer will work closely with the Senior Manager: Quality Assurance in establishing a quality culture through the establishment, monitoring and evaluation of standards in all areas of the student journey. **Key Responsibilities**: - Quality policy framework and management system - Quality of Programme...

We are Hiring! UK Quality Assurance Agents - Durban Cornubia - Benefits:_ - R5500 Salary Package - In-house canteen - Incentives - Permanent Position - Medical Aid **Requirements**: - 6+ Months UK QA Experience - Reliable transport to Cornubia - Computer Literate **Job Types**: Full-time, Permanent **Salary**: R4750.00 - 5500.00 per...

**_QUALITY ASSURANCE COORDINATOR_*** **_TRIUMPH PACKAGING _** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: _** Drive all quality related initiatives within the business, with the clear objective to promote, develop and maintain the quality sytems, customers and any statutory / regulartory bodies. **_KEY PERFORMANCE AREAS: _**: - Develop and maintain the...

**Quality Control Assurer Position - Available to start immediately** We are looking for a highly proficient, experienced quality control assurer to join our furniture brand to ensure that all stock received from suppliers and sent to customers is of the highest standards and without faults or issues. At Leather Gallery, we have very high standards and it...

**Job description** Debt Solutions SA is looking for Quality Assurance Agents Salary : R4750 Attendance Bonus: R250 **Requirements**: - Grade 12 - Knowledge in Microsoft Office packages is a must - English as your first language - Multi-lingual is advantageous - Debt Review/Call Centre experience will be advantageous - Previous experience in a similar...

**MAIN PURPOSE OF THE ROLE** Ensure consistent brand experience through all customer interactions and that the agents provide quality service in line with the organizational objectives. Building a top-notch Call Center quality monitoring strategy while improving and sustaining customer satisfaction. **DUTIES AND RESPONSIBILITIES** **Developing Evaluation...