Beauty Assistant

Found in: beBee S ZA - 3 weeks ago

Western Cape Cape Town, South Africa Clicks Group Full time
Clicks Group’s job vacancy, Career and Recruitment

Job title : Beauty Assistant – Clicks Centre Point jobs in Western Cape

Job Location : Western Cape, Cape Town

Deadline : March 28, 2024

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Job Objectives:

To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs. To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met. To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales. To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times. To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration. To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met. To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets. To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products. To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Skills, Abilities and Job Related Knowledge:

Understanding and application of selling principles Retail/FMCG background and understanding of merchandising and promotions principles Understanding of stock management procedures Knowledge of customer service excellence Knowledge of beauty and skincare products Results and target driven Strong customer orientation Good communication skills Interpersonal skills Engaging and confident

Competencies:

Essential:

Relating and Networking Persuading and Influencing Delivering Results and Meeting Customer Expectations

Desirable:

Following Instructions and Procedures Presenting and Communicating Information Achieving Personal Work Goals and Objectives

Minimum requirements

Qualifications and Experience:

Essential: Grade 12 Desirable: Relevant Beauty/skincare qualification Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

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