Collections Agent
Found in: beBee S ZA - 1 month ago
Job title : Collections Agent (Northern Suburbs (Cape)) jobs in Western Cape
Job Location : Western Cape,
Deadline : March 22, 2024
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Responsibilities:
Liaise with customers with have overdue accounts Negotiate payment plans and settlements in accordance with company policies. Provide exceptional customer service by addressing inquiries and concerns professionally and empathetically. Maintain accurate records of customer interactions and payment agreements. Monitor accounts to identify potential delinquencies and take proactive actions. Collaborate with internal teams to resolve customer issues and provide timely updates. Comply with all relevant laws and regulations governing debt collection practices.Minimum Requirements:
Grade 12 Clear criminal record Minimum of 12 months Collections experience in a Call Centre environment Strong communication and negotiation skills. Ability to work in a fast-paced environment and meet performance targets. Excellent problem-solving and interpersonal skills. Proficiency in using computer systems and data entry. Knowledge of debt collection laws and regulations is a plus. Experience in working with prescribed accounts is advantageous*Accounting / Financial Services jobs in south africa
*Collections Agent (Northern Suburbs (Cape)) in
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Found in: Talent ZA C2 - 3 days ago
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