technical support engineer

Mission As a Technical Support Engineer at Root you keep our clients’ running, stable, and evolving. Where the Solutions Engineer builds for launch, you own what happens after - ensuring ongoing client satisfaction, that bugs get resolved, and that the steady stream of BAU changes are delivered with the same engineering rigour as the original build. You...

Key Responsibilities Provide end-to-end technical support for enterprise customers using the company's payment platform. Troubleshoot and resolve complex production issues involving APIs, payment processing and cloud-based services. Investigate incidents, perform root cause analysis (RCA) and coordinate resolution with Engineering, Product and Operations...

Key Responsibilities Provide end-to-end technical support for enterprise customers using the company's payment platform. Troubleshoot and resolve complex production issues involving APIs, payment processing and cloud-based services. Investigate incidents, perform root cause analysis (RCA) and coordinate resolution with Engineering, Product and...

Technical Support Engineer job vacancy in Stellenbosch.Duties and Responsibilities:Provide first-line post-sales technical support to international customers.Diagnose and resolve technical queries and escape complex issues when required.Manage customer issues through to resolution.Develop and maintain support platforms, ticketing systems, FAQs and knowledge...

About the RoleOur client is seeking a highly skilled and technically adept Technical Support Engineer to join their team in Stellenbosch . This role requires a proactive individual with a strong understanding of hardware, software, and network troubleshooting. You will be responsible for providing advanced technical support to clients, diagnosing complex...

About the Role Our client is seeking a highly skilled Technical Support Engineer to join their team in Richards Bay. This critical role involves providing advanced technical assistance to customers, troubleshooting complex issues, and ensuring the optimal performance of our client's products and services. You will work closely with engineering and product...

In this role, you will become an expert on an area of the Pixelogic Product suite and grow knowledge overtime, especially our Platform/Toolset. You will work on customer-facing activities like troubleshooting and supporting them to optimize their use of Pixelogic platforms. You will act as an escalation point for critical technical issues. You will learn how...

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the...

Reference:11370 CM Consultant: Christa Mostert Job Description Provide first-line post-sales technical support to international customers. Diagnose and resolve technical queries and **escalate** complex issues when required. Manage customer issues through to resolution. Develop and maintain support platforms, ticketing systems, FAQs and knowledge...

Key Responsibilities Provide end-to-end technical support for enterprise customers using the company's payment platform. Troubleshoot and resolve complex production issues involving APIs, payment processing and cloud-based services. Investigate incidents, perform root cause analysis (RCA) and coordinate resolution with Engineering, Product and Operations...

Key Responsibilities - Provide end-to-end technical support for enterprise customers using the company's payment platform. - Troubleshoot and resolve complex production issues involving APIs, payment processing and cloud-based services. - Investigate incidents, perform root cause analysis (RCA) and coordinate resolution with Engineering, Product and...

Job Description  VACANCY: Technical Support Engineer  REPORTING TO: Accountable Manager (AM) and Chief Engineer (CE) LOCATION: Durban  Are YOU a detail-driven problem solver with a passion for aviation? Join us as a Technical Support Engineer, where you'll coordinate heavy maintenance, forecast parts and defect trends, and drive operational readiness...

Job Title: Technical Support EngineerLocation: JohannesburgJob Summary:The Technical Support Engineer will provide technical assistance to mainly support the customers with troubleshooting and resolving complex electrical and electronic system issues within the Battery Energy Storage Systems (BESS) field. The ideal candidate will have a strong background in...

Purpose of the position: To provide a high level of technical support to all our customers in the EMEA region, with specific focus to Africa. To ensure the team continually offers the best level of service in terms of services and equipment. Major Areas of Responsibilities: Do installations and commissioning of all the company's monitoring Radar models in...

Technical Support Engineer Location: Pretoria (Onsite) Type: Permanent | Mid-Level About Redherd Redherd is a specialist cybersecurity and technology recruitment firm partnering with organisations across managed services, cybersecurity, cloud infrastructure, and enterprise technology. We work closely with high-performing teams to identify exceptional...

Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than...

Technical Support Engineer Location: Cape Town, South Africa (Candidates should ideally be based in the Cape Town area) Join a leading fintech company shaping the future of digital payments. Our client is an innovative and rapidly growing fintech business that provides cutting-edge payment infrastructure, enabling businesses to accept, send and manage...

Designation : Technical Support Engineer Job Description : Technical Training & SupportSome of the tasks will include; (You will be trained on our product offerings.)- Conduct online demos and customer training.- Should be able to handle 4 to 5 Training sessions per day or Equivalent Support Requests.- Offer Technical Support Services through (voice, email,...

In this role, you will become an expert on an area of the Pixelogic Product suite and grow knowledge overtime, especially our Platform/Toolset. You will work on customer-facing activities like troubleshooting and supporting them to optimize their use of Pixelogic platforms. You will act as an escalation point for critical technical issues. You will learn how...

Technological Innovations Group (TIG) is currently looking for a Technical Support Engineer (TSE). The TSE''s role is to support the regional market penetration strategy in close collaboration with local sales managers and business developers. As part of TI South Africa, you will provide support on many fronts, but the main support is directly to the sales...