technical support engineer

PURPOSE OF THE ROLE   Summary   To acquire an in-depth knowledge of Company Products in order to effectively provide customer support and training over the   telephone or on site to evaluate each problem to identity and initiate changes required so as to prevent a repeat of that problem.      Strict adherence to standard operating procedure as...

PURPOSE OF THE ROLE Summary To acquire an in-depth knowledge of Company Products in order to effectively provide customer support and training over the telephone or on site to evaluate each problem to identity and initiate changes required so as to prevent a repeat of that problem. Strict adherence to standard operating...

Responsibilities: Provide phone and email based problem solving and fault finding support for installers and customers Generating cases via CRM to track and resolve customer enquiries Answering technical product enquiries Liaise with service, sales and repair centre departments to ensure cases are dealt with efficiently Developing, updating and managing...

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. We are seeking a dedicated and detail-oriented Associate Manager – Technical Support Engineering to join our Support Engineering team. The ideal candidate will lead and manage a team of engineers driving excellence in customer support and...

Job Description  VACANCY: Technical Support Engineer  REPORTING TO: Accountable Manager (AM) and Chief Engineer (CE) LOCATION: Durban  Are YOU a detail-driven problem solver with a passion for aviation? Join us as a Technical Support Engineer, where you'll coordinate heavy maintenance, forecast parts and defect trends, and drive operational readiness...

Job Title: Technical Support EngineerLocation: JohannesburgJob Summary:The Technical Support Engineer will provide technical assistance to mainly support the customers with troubleshooting and resolving complex electrical and electronic system issues within the Battery Energy Storage Systems (BESS) field. The ideal candidate will have a strong background in...

DescriptionAbout HuzzleAt Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client...

DescriptionTechnical Support EngineerJob OverviewOur client is a leading provider of managed WiFi and connectivity solutions for holiday parks across the UK. They specialise in delivering reliable internet and network services, ensuring thousands of customers enjoy seamless connectivity across multiple sites.They are looking for an experienced Technical...

Technical Support Engineer Location: Pretoria (Onsite) Type: Permanent | Mid-Level About Redherd Redherd is a specialist cybersecurity and technology recruitment firm partnering with organisations across managed services, cybersecurity, cloud infrastructure, and enterprise technology. We work closely with high-performing teams to identify exceptional...

About Stitch Stitch is a payments infrastructure company on a mission to make it easier for enterprise businesses to connect to the financial system and build better experiences for their customers. We are expanding the team to enable Stitch to broaden our product offering and extend our geographical footprint.Role Overview The Technical Support Engineer...

DescriptionWe are seeking an experienced Technical Support Engineer to provide software and hardware support across customer sites, focusing on Electronic Security, Safety Systems, and Workforce Management Solutions in line with contractual SLA commitments. The successful candidate will be responsible for delivering medium to high-level technical support,...

Meet Ozow:   Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe...

Designation : Technical Support Engineer Job Description : Technical Training & SupportSome of the tasks will include; (You will be trained on our product offerings.)- Conduct online demos and customer training.- Should be able to handle 4 to 5 Training sessions per day or Equivalent Support Requests.- Offer Technical Support Services through (voice, email,...

 Provide Level I and Level II troubleshooting support assistance for our South African and global customer base. Assisting clients with technical queries on site, remotely or telephonically Maintenance as per maintenance checklist for allocated clients, on site or remotely Preparation, testing and installation of new Voice Logger systems...

Technical Support Engineer – L3 / Senior Fully remote – ONLY South African Applications Azure | VMware / Hyper-V | AI Enablement - If complex outages don't scare you and AI excites you, this is your role. Welcome to Netsurit We're Netsurit — a global MSP helping businesses grow, scale, and stay secure without drowning in IT noise. Our mission:...

About Nintex: At Nintex, we are transforming the way people work, everywhere.   As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their...

An industry-leading company is currently looking for an experienced Technical Sales Support Engineer to join their team of professionals.Key Requirements:Bachelor’s Degree in Electrical or Mechanical Engineering is preferredKnowledge and experience in the solar field is an assetProduct experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is...

JBT Marel is seeking a Mechanical Engineer for a technical support role in Cape Town.The ideal candidate will be responsible for the development and review of service products with the aim to increase revenue.  This role requires a strong technical background and a commitment to delivering exceptional customer service which will include the...

1st Line IT Support EngineerLocation: Johannesburg, South Africa (Hybrid – 2-3 days per week in the office)Office Location: Based in the Greenstone area, East JohannesburgWorking Hours: Monday to Friday, 08:30 – 18:00 UK working HoursReports To: Service Desk ManagerOverviewOur client is seeking a proactive and customer-focused 1st Line IT Support...

About Keen Keen builds high-performing CX and operational teams for fast-growing tech companies in the U.S. and Canada. Our teams support complex software platforms used by businesses around the world. This is not a traditional call centre role. Our teams handle complex work that requires judgment, product knowledge, and real problem solving. The environment...