technical support engineer jobs in Cape Town

Meet Ozow Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast‑growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in...

Mission As a Technical Support Engineer at Root you keep our clients’ running, stable, and evolving. Where the Solutions Engineer builds for launch, you own what happens after - ensuring ongoing client satisfaction, that bugs get resolved, and that the steady stream of BAU changes are delivered with the same engineering rigour as the original build. You...

Our client is an early-stage technology company building AI-native infrastructure for delivery networks. We are looking for a Technical Support Engineer with a strong IT support/help-desk foundation and practical technical troubleshooting skills. You will work directly with customers, investigating technical issues, resolving L1/L2 queries and collaborating...

Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the...

In this role, you will become an expert on an area of the Pixelogic Product suite and grow knowledge overtime, especially our Platform/Toolset. You will work on customer-facing activities like troubleshooting and supporting them to optimize their use of Pixelogic platforms. You will act as an escalation point for critical technical issues. You will learn how...

Ello Technology in Cape Town seeks a Dedicated Support Engineer to deliver high-quality technical support, keeping client environments stable, secure, and performing. You will handle requests, troubleshoot issues, escalate when needed, and contribute to ongoing improvements across systems and processes. The role emphasizes ownership, clear communication...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Support Engineer based in South Africa. This is a customer-facing technical support role focused on maintaining the reliability and usability of a cloud-commerce platform serving large service providers, distributors,...

Job summary Digi Cert is looking for a detail-oriented, energetic Technical Support Engineer (German Speaker) to join our team. The Technical Support Engineer will be responsible for ensuring the quality of our internal and customer-facing Security products for the Digi Cert software. The ideal candidate will have passion and commitment to provide customers...

Placements24 in Cape Town is seeking a proactive Technical Support Agent to join our client’s team. You will provide first-line technical assistance, diagnose hardware and software issues, and ensure smooth operation for a diverse client base.The ideal candidate has helpdesk experience, strong Windows/macOS knowledge, basic networking skills, and excellent...

1st Line Technical Support Engineer IT – Support Cape Town – Western Cape – South Africa Environment Your ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally...

Lula seeks a highly motivated Technical Support Specialist to join our dynamic support team in Cape Town. You will provide outstanding technical assistance to customers via phone, email, and live chat, troubleshooting software and hardware issues and guiding users through product usage and best practices. You will collaborate with the Support Team Lead,...

FusionTek is seeking a Technical Support Engineer II (Systems Analyst) to support multiple client environments, Windows/macOS, and cloud services within a fast-paced MSP setting.You will troubleshoot complex issues, configure servers, manage networking gear, and mentor junior technicians while maintaining thorough documentation.This role requires MSP...

Hotsourced Ltd. is seeking a hands-on Technical Support Engineer for a fully remote role based in South Africa. You will handle L1/L2 support, investigate complex issues, and work closely with product and engineering teams.The role requires independence, strong API/integration knowledge, and experience with SaaS support in a fast-paced startup setting. You...

Role Profile We are seeking an experienced 3rd Line Support Engineer to provide high-level technical support across a wide range of infrastructure, cloud, and application technologies. This role is suited to a proactive and customer-focused IT professional with strong troubleshooting skills, excellent communication, and the ability to resolve complex...

An industry-leading company is currently looking for an experienced Technical Sales Support Engineer to join their team of professionals. Key Requirements: Bachelor’s Degree in Electrical or Mechanical Engineering is preferred Knowledge and experience in the solar field is an asset Product experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is...

3rd Line Technical Support Engineer (CPT Hybrid) - IT - SupportCape Town - Western Cape - South Africa ENVIRONMENT Our client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7‑8 years experience, to support their client...

Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than...

Job PurposeThe main purpose of this role is to provide client support by resolving requests and incidents to ensure optimal infrastructure functionality. This is a 1st line support role.Key ResponsibilitiesProcess client requests and resolve incidents swiftlyEnsure hardware, desktop, network, app and connectivity functionalityCollaborate with third party...

MSA Sourcing Solutions is seeking an IT Support Agent to support one of our UK-based clients. The successful candidate will provide remote technical support to UK clients, assisting with day-to-day IT queries, troubleshooting, Microsoft 365 and Google Workspace administration, and basic 3CX support. Key Responsibilities Answer incoming client support calls...

What will you do:Participate in developing and updating system testing procedures and standards.Contribute to the implementation of new technological solutions.Support the rollout of new system functionalities.Maintain statistics on system anomalies and failures, including root cause analysis and documented resolutions.Manage user access rights: creation,...