technical support associate

Mimecast South Africa is seeking an Associate Technical Support Engineer to provide first-line technical support to customers using Mimecast products. You will respond to inquiries via phone and email, diagnose issues, and implement solutions using best practices. You will identify trends, escalate complex problems, and contribute to knowledge base...

Hire Resolve's Client is seeking a motivated and customer‑oriented Technical Support professional to join. As a Technical Support specialist, you will play a crucial role in providing technical assistance and support to our clients. You will be responsible for diagnosing and troubleshooting technical issues, providing timely solutions, and ensuring...

Job PurposeThe main purpose of this role is to provide client support by resolving requests and incidents to ensure optimal infrastructure functionality. This is a 1st line support role.Key ResponsibilitiesProcess client requests and resolve incidents swiftlyEnsure hardware, desktop, network, app and connectivity functionalityCollaborate with third party...

DescriptionAbout ShockbyteHave you ever had a two-week Minecraft spree, survived in ARK, or raided in Rust? Chances are, you’ve played on our servers. Shockbyte’s one of the largest game server providers out there, with hundreds of thousands of players worldwide across 60+ supported games. We’re looking for talented individuals to join us in shaping...

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are...

About Tech Mahindra Tech Mahindra is a leading global provider of digital transformation, consulting, and business process services. Part of the Mahindra Group, the company operates across multiple countries, serving clients in telecommunications, technology, banking, retail, healthcare, and other industries. Tech Mahindra is committed to delivering...

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are...

About the Role Our client is seeking an enthusiastic and reliable Customer Support Associate to join their dedicated team in Kimberley. This role is essential for providing excellent service and support to customers, ensuring their needs are met and their issues are resolved efficiently. You will be a crucial link in maintaining customer satisfaction and...

About the Role Our client is searching for an enthusiastic and dependable Client Support Associate to join their team in Pretoria. This position is central to managing client relationships and ensuring their needs are met with efficiency and professionalism. You will be instrumental in providing information, resolving issues, and enhancing the overall client...

About the RoleOur client is looking for a motivated Customer Support Associate to join their team and provide exceptional assistance to customers. This role requires a passion for helping people and resolving inquiries efficiently. You will be a crucial point of contact, ensuring customers have a positive experience and receive accurate information and...

Client Support Associate - (AI Product)�� Location: (Remote - Must be based in South Africa)�� Full-time | Working UK hours�� Salary: R20 000 per monthAbout the roleWe’re looking for a Client Support Associate to join our growing support team, with an initialfocus on our HAILO product - an AI-powered solution used by property professionals...

About the RoleOur client is seeking an enthusiastic and reliable Customer Support Associate to join their dedicated team in Kimberley . This role is essential for providing excellent service and support to customers, ensuring their needs are met and their issues are resolved efficiently. You will be a crucial link in maintaining customer satisfaction and...

Join to apply for the Technical Support Lead role at Scale Army CareersJoin to apply for the Technical Support Lead role at Scale Army CareersLocation: Fully-Remote (Work from Home), 9 AM - 11 AM & 3 PM - 5 PM EST (Part-time, Flexible) - 7 days/weekRole OverviewOur client is seeking an experienced and highly organized Technical Support Lead to create,...

Join to apply for the Technical Support Lead role at Scale Army CareersJoin to apply for the Technical Support Lead role at Scale Army CareersLocation: Fully-Remote (Work from Home), 9 AM - 11 AM & 3 PM - 5 PM EST (Part-time, Flexible) - 7 days/weekRole OverviewOur client is seeking an experienced and highly organized Technical Support Lead to create,...

Key Responsibilities Provide end-to-end technical support for enterprise customers using the company's payment platform. Troubleshoot and resolve complex production issues involving APIs, payment processing and cloud-based services. Investigate incidents, perform root cause analysis (RCA) and coordinate resolution with Engineering, Product and Operations...

Join to apply for the Customer Technical Support role at Cherry Assistant. We are hiring a Customer Technical Support to support a field‑service and workflow SaaS platform serving service‑based businesses. This full‑time remote role is in a fast‑paced, product‑driven SaaS environment. The ideal candidate is technically sharp, detail‑oriented,...

Reference: JHB006284-NL-2A leading cash management company based in Houghton is urgently looking for a Support Manager to be responsible for managing the provision of technical support to ICT operations through efficient and responsive Service Desk and Service Delivery Management teams. The Support Manager will be accountable for the delivery of the...

To effectively handle, resolve and escalate where necessary all technical and non-technical calls and emails from Standard Bank Mobile customers in a satisfactory manner. To provide end-to-end support to customers and standard bank branch consultants and maintain great customer experience. Context: Rely on a solid base of facts and data to complete tasks...

Join to apply for the Technical Support Lead role at Scale Army CareersJoin to apply for the Technical Support Lead role at Scale Army CareersLocation: Fully-Remote (Work from Home), 9 AM - 11 AM & 3 PM - 5 PM EST (Part-time, Flexible) - 7 days/weekRole OverviewOur client is seeking an experienced and highly organized Technical Support Lead to create,...

Join to apply for the Customer Technical Support role at Cherry Assistant. We are hiring a Customer Technical Support to support a field‑service and workflow SaaS platform serving service‑based businesses. This full‑time remote role is in a fast‑paced, product‑driven SaaS environment. The ideal candidate is technically sharp, detail‑oriented,...