First‑line technical support engineer

In a rapidly evolving technology landscape, the ability to maintain seamless network operations and deliver prompt client support is critical to sustaining business growth. Our client, a leading provider of Business Environment Infrastructure and Business Technology solutions with over 35 years of proven success, is seeking a dynamic NOC Engineer to bolster...

ResponsibilitiesYour key performance areas will include, but are not be limited to:Ensure that all client-allocated SLA conditions are adhered to.Ensure support tickets are escalated timeously and meet SLA requirements.Document, communicate, and manage the workflow of all service and support requests logged.Provide professional telephonic and email technical...

As a First Line Support Consultant, you will be responsible for providing timely, professional first line IT support to customers across phone, email, and in-person channels. The role focuses on diagnosing and resolving hardware, software, Microsoft 365, account access, and network connectivity issues, while accurately documenting tickets and escalating more...

As a First Line Support Consultant, you will be responsible for providing timely, professional first line IT support to customers across phone, email, and in-person channels. The role focuses on diagnosing and resolving hardware, software, Microsoft 365, account access, and network connectivity issues, while accurately documenting tickets and escalating more...

We're looking for a capable 1st / 2nd Line Support Engineer with a strong interest in the Microsoft 365 stack to help support, maintain, and improve our customers modern workplace environments. You'll be the first point of contact for incoming tickets — triaging issues, resolving what you can at first line, and escalating the rest to our senior engineers...

Job Title: Technical Support EngineerLocation: JohannesburgJob Summary:The Technical Support Engineer will provide technical assistance to mainly support the customers with troubleshooting and resolving complex electrical and electronic system issues within the Battery Energy Storage Systems (BESS) field. The ideal candidate will have a strong background in...

Technical Support Engineer Location: Pretoria (Onsite) Type: Permanent | Mid-Level About Redherd Redherd is a specialist cybersecurity and technology recruitment firm partnering with organisations across managed services, cybersecurity, cloud infrastructure, and enterprise technology. We work closely with high-performing teams to identify exceptional...

VTG is seeking a First Line Support Consultant to deliver timely IT assistance via phone, email, and in-person visits. You will diagnose hardware, software, Microsoft 365, and connectivity issues, document tickets, and escalate complex cases to Level Two teams as needed.You should be service oriented, detail-focused, and willing to gain Microsoft...

Direct message the job poster from Future TeamsDescription:Our UK-based client is a leading IT Managed Services Provider, recognised as one of the best companies to work for in 2024 and proudly certified as a B Corp. They specialise in delivering cutting-edge IT solutions with a strong focus on sustainability, customer satisfaction, and people-first...