help desk it support

ISP Helpdesk Support AgentReference: HC003132-Moipo-1Employment: Full Time (Shift based)Job PurposeAs an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts...

Datafin IT Recruitment is seeking a Junior IT Technician to provide internal IT support, and assist with hardware assembly, packaging and preparation for devices used in their products. You will be the first point of contact for IT issues and help with setup, configuration and documentation. The role covers basic troubleshooting, hardware repairs, inventory...

Boardroom Appointments in Johannesburg is seeking an IT Help Desk professional to manage user queries, log incidents and coordinate rapid, appropriate responses.You will improve operational efficiency, deliver proactive solutions, and ensure governance, software licensing, and audit requirements are met while providing high-level support for complex...

Hire Feed is hiring a Technical Support Specialist (Remote) to support end users across locations by troubleshooting hardware, software, and network issues to keep IT systems running smoothly. This full-time role requires 2+ years in a help desk, proficiency with Windows and macOS, and experience with ServiceNow or Zendesk.You will manage user accounts,...

Exceed Human Resource Consultants is seeking a proactive Help Desk Manager to lead and mentor the support team, ensuring high-quality technical service delivery. You will set performance targets, develop policies, and drive continuous improvement across workflows and escalation processes.The role requires strong leadership, proven experience with ticketing...

Exceed Human Resource Consultants is seeking a proactive Help Desk Manager to lead and mentor the support team, ensuring high-quality technical service delivery. You will set performance targets, develop policies, and drive continuous improvement across workflows and escalation processes.The role requires strong leadership, proven experience with ticketing...

A leading global technology firm in Cape Town is seeking a customer service oriented Help Desk Specialist. The role involves providing technical support and ensuring customer satisfaction. Candidates should have a BS degree in IT or Computer Science and strong troubleshooting skills. The position requires proficiency in English and effective communication...

Placements24 is seeking a reliable Help Desk Administrator in Bloemfontein to oversee the IT support function and ticketing system. You will be the primary contact for IT queries, coordinate ticket resolution, and maintain IT infrastructure to ensure smooth operations.You will install and maintain hardware and software, support users, and document procedures...

Ziegler in Johannesburg is seeking a reliable Help Desk IT Support Technician to provide first-line technical support to internal users. You will troubleshoot hardware and software issues to keep staff productive with minimal downtime.Responsibilities include responding to queries via ticketing system, diagnosing and resolving issues, installing and...

Help Desk / onsite training/ Software support Listing reference: click_026475 Listing status: Online Apply by: 14 September 2026 Position summary Industry: Wholesale & Retail Trade Job category: Software-Engineering Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction We are looking...

Advtech in South Africa seeks an IT Help Desk agent to provide first-line support for hardware and software, log issues, and coordinate rapid responses to restore normal operations. You will assist users, manage calls within SLA, and escalate where needed.Candidates should have IT degree or diploma, relevant IT training, and 2–3 years of experience in...

Role: IT Technical Support & Administration Specialist Catagory: Information Technology Location: Hillcrest, Durban Salary: R8000 - R10 000 pm Are you a tech-savvy problem solver who loves helping people? Do you thrive in a dynamic environment where you can balance technical troubleshooting with keeping the team organized? We are partnering with a...

Placements24 in Durban seeks a skilled Help Desk Technician to be the first line of IT support for staff, resolving hardware, software, and network issues. The role emphasizes timely problem solving and delivering a smooth technological experience in a vibrant Kwa Zulu-Natal environment. You will handle tickets, perform basic hardware/software maintenance,...

SAMRC invites graduates to apply for an IT internship in the Information Technology Department in Cape Town. You will support staff with IT issues, assist with hardware/software maintenance, and help install and configure IT systems and connectivity. The role includes maintaining records and supporting IT projects.The programme requires a Diploma/Degree in...

Placements24 is seeking a proficient and customer-focused Remote IT Support Specialist to join their distributed IT team. You will diagnose and resolve hardware, software, and network issues remotely, ensuring end-users stay productive from anywhere in the country.The role offers a flexible remote working setup, home office equipment and internet...

Placements24 in Stellenbosch is seeking an experienced Help Desk Analyst to join their team in a hybrid role, providing IT support to employees and ensuring the smooth operation of computer systems.The ideal candidate has 2+ years in a help desk or technical support, solid Windows and macOS, Office proficiency, basic networking knowledge, and excellent...

Responsibilities Lead, mentor, and manage the Help Desk team to ensure high-quality technical support and service delivery. Monitor team performance, set KPIs, and drive accountability to achieve service level targets. Develop and implement help desk strategies, policies, procedures, and service standards. Identify opportunities to improve workflows,...

Responsibilities Lead, mentor, and manage the Help Desk team to ensure high-quality technical support and service delivery. Monitor team performance, set KPIs, and drive accountability to achieve service level targets. Develop and implement help desk strategies, policies, procedures, and service standards. Identify opportunities to improve workflows,...

Key Accountabilities/ Principal Responsibilities Help Desk Co-ordination Analyse call volumes Implement help desk service targets to ensure call response times are aligned to contractual requirements Ensure all calls are answered within agreed upon SLA timeframes and in the appropriate manner Monitor customer complaints and assist with follow up and closure...

About the Role Our client is seeking a skilled and dependable Help Desk Technician to join their IT support team in Durban. In this role, you will be the first line of support for employees experiencing technical difficulties with hardware, software, and network issues. Your primary focus will be to provide timely and effective resolutions, ensuring minimal...