head customer experience

Role: Head of Customer ExperienceCategory: InsuranceLocation: GautengSalary: Market-related Our client is a leading, reputable financial services and investment firm dedicated to delivering sustainable wealth management and investment solutions. With a deeply rooted commitment to innovation and excellence, they are looking to appoint a visionary leader to...

At MVIA we believe in delivering excellence and driving growth together. Location: Southern Suburbs, Cape Town MVIA is seeking an accomplished and execution-focused Head of Customer Experience to lead and optimise the Group’s end-to-end operational environment across insurance and non-insurance value-added products. This senior leadership role is...

Calling all Customer Experience Seasoned professionals to apply! Are you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial Bank as they embark on their journey into the vibrant Namibian market! This is an excellent opportunity for Namibian...

We're on the hunt for a Head of Customer Experience.At @The Unlimited, we're looking for a customer-focused leader who can shape how we show up for our customers at every stage of their journey. This role is about setting the customer experience strategy, defining clear standards and ensuring our internal teams and delivery partners consistently deliver on...

Calling all Customer Experience Seasoned professionals to apply!Are you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial Bank as they embark on their journey into the vibrant Namibian market! This is an excellent opportunity for Namibian...

At MVIA we believe in delivering excellence and driving growth together. Location: Southern Suburbs, Cape Town MVIA is seeking an accomplished and execution-focused Head of Customer Experience to lead and optimise the Group’s end-to-end operational environment across insurance and non-insurance value-added products. This senior leadership role is suited to...

At MVIA we believe in delivering excellence and driving growth together. Location: Southern Suburbs, Cape Town MVIA is seeking an accomplished and execution-focused Head of Customer Experience to lead and optimise the Group’s end-to-end operational environment across insurance and non-insurance value-added products. This senior leadership role is...

Role: Head of Customer ExperienceCategory: InsuranceLocation: GautengSalary: Market-relatedOur client is a leading, reputable financial services and investment firm dedicated to delivering sustainable wealth management and investment solutions. With a deeply rooted commitment to innovation and excellence, they are looking to appoint a visionary leader to...

At MVIA we believe in delivering excellence and driving growth together. Location: Southern Suburbs, Cape Town MVIA is seeking an accomplished and execution-focused Head of Customer Experience to lead and optimise the Group’s end-to-end operational environment across insurance and non-insurance value-added products. This senior leadership role is suited to...

Calling all Customer Experience Seasoned professionals to apply!Are you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial Bank as they embark on their journey into the vibrant Namibian market! This is an excellent opportunity for Namibian...

Placements24 in Cape Town seeks a Lead Customer Experience Advocate to elevate the customer journey and drive loyalty across all touchpoints. You will lead a team of support professionals, shaping strategies that improve satisfaction and advocacy. The role requires a strategic thinker with strong leadership, analytical skills, and collaboration across...

Calling all Customer Experience Seasoned professionals to apply!Are you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial Bank as they embark on their journey into the vibrant Namibian market! This is an excellent opportunity for Namibian...

Placements24 in Cape Town seeks a Lead Customer Experience Specialist to shape and deliver exceptional customer journeys across touchpoints. You will develop strategies to boost satisfaction, loyalty, and retention, translating insights into actionable improvements.You will lead a team of CX professionals, collaborate with marketing, product, and sales, and...

Placements24 is seeking an experienced Customer Service Lead to oversee service operations in East London. You will manage a team of front-line representatives, develop service protocols and monitor performance to ensure exceptional customer satisfaction.This hybrid role blends in-store supervision with remote administrative and strategic planning. The ideal...

Placements24 in East London is seeking a Head of Customer Experience to lead our client's CX strategy across all channels. Based in East London, this senior role directs the support and engagement framework, shaping customer journeys to boost satisfaction, loyalty, and retention.The ideal candidate has 7+ years in CX leadership within e-commerce or retail, a...

FNB South Africa is seeking a seasoned Client Experience Head to lead the development and execution of the organisation's customer value management and retentions strategy across FNB Insurance. You will drive customer-centric transformation, service excellence, and value creation across all customer touchpoints, shaping enterprise-wide customer experiences...

Placements24 is seeking a proactive Lead Customer Experience Officer for its Centurion retail operations. You will shape and drive customer experience strategies to improve engagement, satisfaction, and loyalty across the customer journey.The role focuses on translating customer insights into practical improvements, influencing service excellence across...

About the RoleOur client, a rapidly expanding e-commerce retailer specializing in lifestyle and consumer goods, is seeking an experienced and customer-centriped Head of Customer Experience to lead their support and engagement strategies. Based in East London, this senior role is pivotal in shaping and delivering exceptional customer journeys across all...

Placements24 is seeking an innovative and empathetic Lead Customer Experience Manager to spearhead our customer-centric initiatives in a fully remote leadership role. You will design, implement, and optimize strategies that enhance satisfaction, loyalty, and advocacy across all touchpoints.The ideal candidate will map journeys, drive CX metrics like NPS and...

What Jobs Direct is seeking a dynamic Customer Experience Lead in Pretoria to design, implement, and optimise customer journeys across the lifecycle. You will drive measurable improvements in satisfaction and loyalty, collaborating with marketing, sales and product teams to ensure a cohesive CX strategy. The role requires a passion for service innovation...